Job Summary ESSENTIAL SKILLS REQUIREMENTS: xc2xb7 Operational support experience. xc2xb7 Mid-level knowledge in the areas of web and cloud technologies xc2xb7 Knowledge in the area of authentication solutions: SAML, OpenID Connect. xc2xb7 Knowledge in the area SCIM (System for Cross-domain Identity Management) xc2xb7 Knowledge in the area of multi-factor authentication xc2xb7 Knowledge in agile development and DevOps incl. JIRA / Confluence xc2xb7 Knowledge of current IT architectures, vendors and trends. xc2xb7 Teamwork and communication skills. xc2xb7 Assertiveness. xc2xb7 Analytical thinking skills. xc2xb7 Independent way of working. xc2xb7 Troubleshooting and maintenance xc2xb7 IT Security xc2xb7 System Monitoring xc2xb7 Incident and Request Management (ITSM NEXT) xc2xb7 ITIL processes knowledge xc2xb7 Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: xc2xb7 Understanding Agile Methodology xc2xb7 Understanding ITIL WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? xc2xb7 Successfully completed degree in computer science/communications engineering or another degree program or comparable qualification. xc2xb7 Minimum 2 years of professional experience (also internationally) in the IT sector, preferably in the area of enterprise IT or platform hosting, especially in the area of cloud infrastructure and web applications. WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Dev/Ops-Engineer Platform IDPs (m/f/x): In the Platform IDP subproduct, we provide the platform identity providers for the COMPANY Group. In doing so, we rely on the consistent use of standards. You ensure the future viability for the application development of IT. Ability to innovate, and a highly efficient operation of the web infrastructure are a success factor of the COMPANY Group. What do we offer you? As a Dev/Ops Engineer, we offer you an innovative and challenging field of activity in the Platform IDP subproduct. With our central authentication solutions as an optimal basis for the development of cloud applications (e.g., microservices) and solutions related to the Internet of Things on platforms such as SAP, AWS, and AZURE. As part of your job, you will be responsible for the implementation of authentication solutions and increase the level of automation of the deployed solutions as an enabler for "Leading Edge Operations". You analyse market trends with foresight and pro-actively build the required know-how. You work very closely with the web operations and the platform and infrastructure partners of the IT and Business organization on the solutions. You actively coordinate with the users of the solutions, the solution architects as well as the IT security environment. Dev/Ops-Engineer Platform IDPs (m/f/x) for SAP Cloud Identity Service (Identity Authentication Service and Identity Provisioning Service) with tasks such as: xc2xb7 Participate in (Go-live preparation and post Go-live support) based on the already performed Proof of Concept, in particular. o by providing input into relevant documentation in the Product Depot (e.g. security documentation, functional documentation, operations manual), o adhere to reliable processes for application onboarding (authentication and provisioning). xc2xb7 Responsible for maintenance and operations (Dev/Ops), in particular o the maintenance of the integration into the central systems for Identity & Access Management (RightNow and WebEAMnext) as well as towards the central HR system to cover SAP specific authentication scenarios. o the application onboardings (authentication: SAML / OIDC + provisioning: SCIM) o handling Tickets and Tasks with the responsibility for closing the same within defined SLAs (Service Level Agreements) o responsible for troubleshooting issues for the system and providing support. o executing the required changes through configuration o executing the analysis and resolution of Production Support calls xc2xb7 Interactions through meetings, calls and emails: o with central product owner for Platform Identity Providers where SAP CIS is positioned as a subproduct o with Feature Teams of other IAM products o with clients (app owners)Open Source (Pty) LtdCompany
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