Job Description

Manage SAP HCM/SF system through a logical, systematic, consistent and credible process in line with Group policies, procedures and relevant legislation to meet business needs



Analyse SAP HCM/SF data in order to identify and resolve discrepancies on time and accurately



Update all organisational structures onto SAP HCM accurately in line with group policies, sign-off process and agreed service levels



Leverage all capabilities of SAP HCM/SF to optmise Group processes



Develop/Configure, System Test, Integration, Functionality Testing and UAT, Deployment, Post-go live support/Hypercare)



Analyze and assess the feasibility of client requirements, impacts and gaps in the standard delivered functionalities of SAP Success Factors



Conduct system walkthrough / demo to explain the current configuration functionalities of each iteration



Investigate and understand stakeholders' needs to enable delivery of a quality service



Ensure business users maintain the minimum level of access needed to fulfil their mandate, while ensuring segregation of duties is adopted for all business processes driven through SAP



Ensure all business stakeholders are adequately (and regularly) trained and assessed for their competence to use the SAP HCM/SF Production system



Work within the developed performance management framework and ensure compliance with HR employee standards



Identify repeat failures that contribute to wastage



Ensure all relevant system documentation on HR processes and governance procedures as well as adherence to the company's IT governance, cyber and network security



Assistance with writing of Technical and Functional specifications



Must coordinate final testing of UAT prior to changes being approved and placed into Production



Conduct regular system maintenance and updates



Document and track support requests and resolutions



Stay informed about the latest SAP updates and best practices



Bachelor's degree in human resources / information technology/ related field



SAP Certification in HCM and/or SuccessFactors



3 Years SAP HCM/SF experience



Project management capability, preferably within HR technology implementations



Strong problem-solving and analytical skills



Excellent communication and interpersonal skills



Ability to work independently and manage multiple support requests



SAP certification in HCM/SF is a plus



Between 3 - 5 Years