Job Description

Our client requires the services of a Operations Engineer (Advanced) -Midrand/Menlyn/Rosslyn/Home Office rotation

• Amazing brand with cutting edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2027EXPERIENCE: 4-6 Years related working experience.COMMENCEMENT: As soon as possibleQUALIFICATIONS/EXPERIENCE

• IT Degree and / or relevant qualifications
• DevOps (operations, configuration/development) experience in commercial and/or retail end user IT applications is advantageous

ESSENTIAL SKILLS

• Experience in at least one of the following technologies would be beneficial:
• SAP SD, MM.
• SAP Analytics.
• SAP HANA.
• Change request management (SAP transports).
• Solution Manager configuration & diagnostics.
• Any additional responsibilities assigned in the Agile Working Model (AWM) charter

ADVANTAGEOUS SKILLS

• SAP S/4 HANA
• IDocs
• Preparation of testing documents and perform internal testing.
• Go-live preparation and post Go-live support.
• Operations experience (ticket handling, problem, incident management)
• Jira and Confluence experience

ROLE:

• Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).
• Proactively propose solutions to improve the support of (new) business processes.
• ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
• Setting up the organization structure for Sales & Distribution processes and perform all relevant configuration, including Materials Management where integration requires this.
• Preparation of testing documents and perform internal testing
• Preparation of Sales & Distribution templates for various objects e.g., sales orders.
• Integration testing with other modules
• Understand interfaces, IDOC and RFC's processing
• Preparing the cut over strategy for SD objects
• Preparing User manuals and conducting training to business process owners
• Go-live preparation and post Go-live support
• Interaction with clients through meetings, calls and emails
• Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLAs (Service Level Agreements).
• Responsible for troubleshooting issues for the system and providing support
• Executing the required changes through configuration
• Executing the analysis and resolution of Production Support calls
• Raising Change Requests (CRs) and writing Functional Specifications for them
• Preparing test data for testing of CRs (Change Requests)
• Testing CRs (Change Requests) and preparing test results
• Carrying out regression testing
• Interact with consultants of other modules
• Steer external consultants in allocating deliverables to these feature teams and serve as a quality assurance of their deliverables.
• User interface transactional solutions
• Analyse and scope End-user authorisation roles.
• Update and maintain documentation as an existing systems functionality is changed.
• Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
• Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s
• Important: A clear criminal record is required.

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