Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).
Proactively propose solutions to improve the support of (new) business processes.
ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
Setting up the organization structure for Sales & Distribution processes and perform all relevant configuration, including Materials Management where integration requires this.
Preparation of testing documents and perform internal testing
Preparation of Sales & Distribution templates for various objects e.g., sales orders.
Integration testing with other modules
Understand interfaces, IDOC and RFC's processing
Preparing the cut over strategy for SD objects
Preparing User manuals and conducting training to business process owners
Go-live preparation and post Go-live support
Interaction with clients through meetings, calls and emails
Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLAs (Service Level Agreements).
Responsible for troubleshooting issues for the system and providing support
Executing the required changes through configuration
Executing the analysis and resolution of Production Support calls
Raising Change Requests (CRs) and writing Functional Specifications for them
Preparing test data for testing of CRs (Change Requests)
Testing CRs (Change Requests) and preparing test results
Carrying out regression testing
Interact with consultants of other modules
Steer external consultants in allocating deliverables to these feature teams and serve as a quality assurance of their deliverables.
User interface transactional solutions
Analyse and scope End-user authorisation roles.
Update and maintain documentation as an existing systems functionality is changed.
Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).
Important: A clear criminal record is required.
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