To effectively manage satellite operations and logistics in order to achieve superior Customer Service and excellent stock utilisation.
Key Responsibilities and Accountabilities
Ensure that Customers are dealt with professionally and efficiently in the yard regarding deliveries, collection, stock related queries, inter alia.
To ensure that all internal staff in all processes are informed and assisted as required, clear communication.
Manage deliverables of all staff, including yard and temporary labour, using ''corrective progressive'' discipline as required by Labour Law obtaining assistance from HR when needed.
Deal professionally with Sales and Admin team and assist with queries.
To utilise stock optimally and ensure minimal stock losses through efficient stock control management in conjunction with Regional Demand and Transport Planner.
Ensure stock availability for Customers with minimal need for cross hire by following procedures required by Satellite with regards to Cleaning & Repair timeously to ensure availability for Customers.
Check and monitor damaged hire goods returned and keep good records and proof by means of the CaRe program.
Ensure correct documentation and pricing on outsourced transport, cross-hires, etc. in line with the Company strategy.
Efficiently manage operating expenses, including purchasing for operational maintenance.
Manage all site assets, minimize risk and ensure good housekeeping. Including ensuring the issuing of normal H&S PPE and following COVID 19 protocols. Comply with Health and Safety regulations and manage risk with 16.2.
Oversee time and attendance of staff and submission of required information and leave authorisations to Payroll for payment of salaries.
To implement work schedules and operational plans as per goals set by Operations Manager to achieve company strategies, keeping daily production records up to date.
To follow Cleaning and Repair Policies and Procedure to be followed to ensure PERI product is carried out to specific standards as per PERI handbook and Rental criteria.
Implement and monitor quality assurance.
Ensure that operating systems are properly utilised and well maintained.
Effectively manage transport and outsourced distribution logistics in conjunction Regional Demand and Transport Planner.
To ensure proper maintenance of all equipment such as forklifts and ensure that operators licenses are valid.
To do regular cycle counts and manage stock takes.
Manage security of staff (in liaison with external service provider if applicable) and ensure that the premises are safe and secured at all times.
Qualifications and Experience required
A bachelor's degree or minimum 3 years of relevant work experience.
Professionalism.
Experience in Customer Service.
Continuous improvement focused.
Fluent in English.
Red Seal Trade Tested qualification preferred.
Semi-skilled / Technical qualifications
Apply online
peri.com/career
PERI Group
Formwork Scaffolding Engineering
Recruiting Team
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