Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Advisory - OtherManagement Level Senior Manager & Summary A career in Information Technology Risk Assurance will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. The work revolves around creative problem solving and applying innovative technologies to enable strategies that increase the value of the applications that run our clients business, mitigate risk and find operational inefficiencies. Our focus is on creating effective and efficient design for the most important business, security and compliance processes for our clients. We touch on aspects of application security, areas prone to fraud and financial misstatement, and streamline processes that are part of our clients core business so they can get a higher return on this key investment. Using innovative, and proprietary technologies, we help to bridge the gap between business stakeholders, compliance functions and Information Technology teams to assist in understanding how to embrace new ways of working, while limiting their financial and operational risk profile. We use knowledge of financial system design, risk mitigation, business process design, data integrity, security and use of data analytics.Our clients make large investments in enterprise financial systems, and they need to design those systems to meet the needs of their business while providing capabilities to improve end user experiences while managing risk. As a part of our team, we help our clients balance these critical factors to lead their organizations and get the most value out of their investment in cloud applications like Salesforce and Workday.Our team helps companies manage risks on their journey to a more digitally integrated environment which enables them to better harness cloud technologie. Youll focus on helping clients gain value across their technology ecosystem by addressing risks tied to systems, security, data, reporting, and programs.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

Role Summary:We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. In a place where you are encouraged to lead with your heart and values. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.This is a consulting role with an equal emphasis on technical delivery and strong client management. You will be the client's main point of contact for the scope, requirements and solution, taking overall accountability as the CRM Architecture Consultant for individual projects, delivering client solutions using the relevant technology set. You will be hands on both in terms of client engagement and technology implementation. You will operate across the project lifecycle from discovery through to development, test and training.And youll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. Were recognised as leaders and have alliance relationships with major technology providers - including Salesforce, Oracle, Microsoft and SAP.Qualifications / Certifications required:Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but you must have excellent written and verbal communication skillsCertification(s): Salesforce, Microsoft CRM or SAP CRMRelevant certification(s) in one or more of the following:SalesforceSAP CRMMicrosoft CRMUser Experience DesignExperience required:8+ years of experience, gained with a leading professional services or systems implementation firmExpert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etcArchitecture skills spanning across Solution, data and integration domains while being aware of infrastructure, security and other non functional dimensions.Demonstrable track record of helping to shape successful business development of digital and other transformation initiativesStrong knowledge of the vendor landscape, ideally with leading certifications or will to pursue certifications.Proven understanding of Cloud market and technologies.Ability to operate across multiple lines of business and team up with other PwC disciplines to enrich the support to our clients.Support the business development activities in combination with client delivery and practice growth.Adaptability to continuously learn and develop the necessary skills to progress and stretch yourself.Strong autonomy and drive to ensure quality progress and outputs.Ability to drive teams in fluid environments to define relevant next steps, collect buy-in to bring clarity and progress.Supporting Pre-sales during development of new business with new or existing clientsProducing proposals & working with technology vendors to present proposalsReview of proposals during the presales process to ensure proposal accuracyWorking with the commercial team to ensure a smooth handover in to Delivery processesParticipate in recruitment activities where necessaryDemonstrable hands-on cloud based cutting edge technology experienceNice to have:Coding experience, server side (e.g. Apex, .Net, Java) and clientside (e.g. Javascript, CSS)Responsibilities of role:Assist the Architecture Team with specification review for System Integration and Vendor specifications and evaluation for CRM solutionsSkill sets required:As a [Grade level], you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Architecture skills:Experience is leading the designing strategic architecture, roadmap and transition states addressing business, technology and people aspects.Ability to drive and enforce continuity; traceability of information - across diverse stakeholders - throughout the transformation stages and therefore delivering fit for purpose solutions in line with strategic objectives.Proven and field tested architectural design skills and ability to discuss the merits and trade-offs of using any particular design approach and technology.Experience of vendor landscape, vendor selection / management process, vendor and market analysis.Strong enterprise architecture knowledge with a specialty on at least one of front office / middle office / back officeLeading vendors including Application, Data, Infrastructure and Cloud platform technologiesSolid understanding of Cloud technologies (SaaS, IaaS, PaaS) and operational enablers such as DevSecOps.Thought leadership to act as trusted advisor to advise clients senior technical leaders on best practice points of view on next-generation platforms and enablement.Proven track records and certifications on key leading market CRM vendors, and delivery standards (e.g. SaFe, Scrum, etc)Team mentoring: Drive and support the internal growth of the strategy and architecture capabilitiesCollaboration and teaming skills:Multiple experience in fluid environments delivering complex solutions in Agile and iterative delivery models.Used to work across diverse stakeholders in a multidisciplinary environment.Multi industry expertise with experiences across Tier 1 companies.Baseline consulting skillsExcellent analytical and problem solving skills.Effective written and verbal communication.Organizational ability to manage and work on multiple projects / tasks.Adaptability to the client needs and industry areas.Experiences across several industries including Energy & Utilities, Retail and Consumer, Telecommunications Media and technology, Finance.Coaching and mentoring other resources.Continuous learning to remain up to date and informed of the latest trends.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel Requirements Up to 20%Available for Work Visa Sponsorship? NoGovernment Clearance Required? YesJob Posting End Date June 22, 2024

PwC