Job Description

SECURITY ENGINEERThe Security Engineer oversees the response to information system security incidents, including investigation of, countermeasures to, and recovery from computer-based attacks, unauthorized access, and policy breaches; engages, interacts, and coordinates with third-party incident responders, including law enforcement. Oversees the administration of authentication and access controls, including provisioning, changes, and deprovisioning of user and system accounts, security/access roles, and access permissions to information assets. Analyses trends, news and changes in threat and compliance environment with respect to organizational risk; advises organization management and develops and executes plans for compliance and mitigation of risk; oversees risk and compliance self-assessments and engages and coordinates third-party risk and compliance assessments. Analyses and oversees the development of information security governance, including organizational policies, procedures, standards, baselines, and guidelines with respect to information security and use and operation of information systems. Oversees the development and administration of information security training and awareness programs. The Security Engineer is expected to take ownership of implementations, maintenance and operations of information system security controls and countermeasuresKey Responsibilities

• Security Engineers work closely with clients, displaying good client engagement skills and engaging at a high level of professionalism.
• They are required to interact with clients to meet more complex requirements of a solution. Problems and issues that cannot be resolved are escalated to the relevant third parties.
• Assists in analysing, planning, implementing, maintaining, troubleshooting, and enhancing large complex systems or networks consisting of a combination that may will include several security products, demonstrates project management and administration ability.
• They write reports and assist with input for proposals and project documentation. The Security Engineer ensures the compilation of the documentation of standard operating procedures relating to installations and fixes.
• Certification, both in vendor, technology and product is elevated to a specialized level and activities continue to progress towards an expert level.

Academic Qualifications

• Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Certifications (Minimum)

• Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
• Network security certifications (vendor certifications)
• Competence and certification in other security technologies
• Microsoft Azure Security Technologies (AZ-500 + MS-500)
• Industry certifications (CISSP, CISM, Security+)

Experience Required

• 5 years solid work experience in a technical implementation engineering or similar role
• Experience engaging with clients and conducting presentations
• End to end deployment and support of above-mentioned technologies

Practical Skills Required

• Good understanding and appreciation of technical design and business principles
• Demonstrates project management and administration ability
• Good project skills which are demonstrated in the execution
• Demonstrate customer engagement skills
• Demonstrate relevant domain specialist knowledge
• Good verbal communication skills
• Client focused and displayed a proactive approach to solving problems
• Ability to work under pressure
• Ability to coach, mentor and provide guidance to team members
• Good understanding of project management principles
• Be proficient in the implementation, configuration of the products in the security GTM.
• Interact with clients to meet complex requirements of a solution.
• Escalate unresolved problems and issues to the relevant third parties.
• Respond to escalated client requests and support client applications to a first line resolution.
• Escalate complex problems to the relevant third parties.
• Write reports and proposals and complete and maintain documentation.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Included in higher complex security design work, with input to the design expected.
• Expected to take ownership of relevant security technologies according to domain or specialization.

Knowledge, Skills and Attributes

• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and projects well in advance, and considers possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurized environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

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