Job Description

Our client in the Hospitality industry is currently looking for a Security Manager, in Cape Town, Western Cape.Responsibilities:

• Security Operations Management: Lead and manage the hotels security team, ensuring 24/7 coverage and vigilance over all areas of the property.
• Guest Safety: Ensure the safety of high-profile guests and VIPs, maintaining discretion and professionalism at all times.
• Risk Assessment: Conduct regular security audits and risk assessments to identify vulnerabilities and implement improvements.
• Incident Response: Develop and oversee emergency procedures, responding swiftly to incidents such as theft, fire, or medical emergencies.
• Team Leadership: Recruit, train, and develop the security team to handle the unique security needs of a luxury hotel environment.
• Access Control: Manage security systems, including CCTV, electronic access control, and surveillance of hotel facilities.
• Collaboration with Local Authorities: Maintain relationships with local law enforcement and emergency services to ensure quick and coordinated responses when necessary.
• Security Compliance: Ensure the hotel complies with local and international safety regulations, implementing best practices for guest and staff safety.
• Special Event Security: Plan and execute security measures for high-profile events, weddings, conferences, and celebrity guest stays.
• Crisis Management: Lead the hotels crisis management team in case of critical incidents, ensuring the safety of all involved.

• 5 - 7 years of experience in a security management role within a 5-star hotel or exclusive resort is mandatory.
• Leadership Skills: Proven leadership experience with the ability to manage teams in a high-pressure environment.
• Crisis Management Expertise: Extensive experience in handling emergencies and high-stakes situations with a calm and clear approach.
• Knowledge of Security Systems: Expertise in modern security technologies, including surveillance, access control, and alarm systems.
• Discretion & Professionalism: Ability to maintain confidentiality and professionalism, particularly when dealing with VIPs and high-profile guests.
• Regulatory Knowledge: Thorough understanding of hotel safety and security regulations, including fire safety, health, and safety protocols.
• Excellent Communication: Strong verbal and written communication skills, with the ability to interact with guests, hotel management, and external authorities.
• Certification in security management or a related field.
• Experience with high-level security planning for events and VIP protection.
• Multilingual ability, especially in [languages relevant to the hotels location]

• Up to R35 000 per month.

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