Job Description

The Senior Account Manager is responsible for assisting and ensuring that all aspects of the agencyxe2x80x99s delivery to a client run smoothly and are managed effectively in order to deliver on campaigns. Responsible for driving the implementation of advertising campaigns and achieving results for clients as agreed with the Business Unit Director. Client Responsibilities Contribute to the smooth running of the account on a day-to-day level. Establish and maintain a productive communication channel between the client and the agency, maintaining and growing excellent client relationships. Continue to invest in growing knowledge of your clientsxe2x80x99 business and industries in which they operate. Take ownership of specific parts of campaigns, as agreed with manager, and participate in future planning. Produce good quality written work on time, including client correspondence, presentations and reports. Assist with preparing and delivering presentations to clients as and when required. Provide day-to-day management of client campaigns and be regarded as the first point of contact for clients, inspiring their loyalty and trust. Remain accountable from start to finish ensuring that follow-through and accountability is achieved and maintained at all times. Ensure a smooth and timeous workflow of activities directed at the client, effectly managing timing plans. Engage with clients in order to formulate clear and achievable briefs and action plans. Draw together all relevant market, industry and business information in preparation of all agency briefs. People Responsibilities Work with Group Account Director/Business Unit Director to set annual review KPIs and take responsibility for your development as an advertising professional. Actively manage own performance and career. Manage junior team members, focussing on motivation, training and knowledge-sharing. Actively manage and supervise account executives on a day-to-day basis to ensure service levels and client deliverables are consistently met. Ensure effective communication internally to full team. Finance Responsibilities Ensure all finance administration xe2x80x93 cost estimates, invoices, purchase orders and billings xe2x80x93 are accurate and completed on time. Report on administration of financial issues to the Group Account Director / Business Unit Director regularly to ensure smooth flow of information and accurate billings. Operations Responsibilities Manage your own time efficiently with respect to campaigns, prioritise tasks and manage the achievement of your personal and client objectives. Keep manager informed of work load issues and liase effectively with other members of your team. Complete timesheets accurately and on time. Take responsibility for client admin reports xe2x80x93 budget updates / recons, monthly billings reports etc. Qualifications: Matric essential Relevant tertiary qualification (marketing and communications) essential Driverxe2x80x99s license and own reliable transport essential Qualifications: Matric essential Relevant tertiary qualification (marketing and communications) essential Driverxe2x80x99s license and own reliable transport essential Skills and attribute / Key competencies: Proficient in MS Office suite (incl. Mail, Word, Powerpoint and Excel) essential Diverse and excellent writing skills Enthusiastic / confident / professional / diplomatic Exceptional interpersonal skills Team player with initiative Presentation skills Ability to cope with pressure, work to tight deadlines and handle diverse activities Reliable, organized and attention to detail Passion for client delivery and service Organisation and administration skills essential Accountable with good follow-through Commercial awareness Experience: 4+ years client service and agency experienceAs per job specAbout Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our peoplexe2x80x99s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Wexe2x80x99re proud to be consistently recognized as one of the Worldxe2x80x99s Best Workplacesxe2x84xa2.Join Accenture to work at the heart of change.Visit us atEqual Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.

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