Job Description

Utilises specific language and / or market knowledge and skills to deliver on customer / business requirements, collecting and curating content and leading and supporting in the resolution of client data issue cases.Role Responsibilities & Key Accountabilities:

• Performs timely data investigation on diagnostic, descriptive, and statistical output during the course of research projects.
• Participates in the development of new business proposals and assists on other ongoing project work as needed.
• Helps train, develop and support more junior analysts.
• Demonstrates specific market / language skills to deliver on customer / business requirements, adhering to the quality metrics set.
• Leads and supports in the resolution of client cases by fixing the data integrity, missing data and other similar issues.
• Processes data in an accurate and timely manner using the knowledge of the tools and financial markets or compliance industry.
• Uses the approved sources to identify the data, convert / make valuable contributions to the data or use the data as is defined in the collection policy.
• Collaborates with internal teams and external teams to support sourcing and collection of data as well as building connections.
• Supports specific complex projects assigned and meets or exceeds the critical metrics defined.
• Reports process improvement ideas to improve efficiency and customer experience.

Qualifications & Experience:

• Knowledge and experience in Quality Assurance Processes is helpful.
• Experience in mentoring and training new and existing team members.
• Experience in taking initiative and sharing new insights on how to improve processes.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

London Stock Exchange Group