Collecting and analyzing data from various sources to identify trends, patterns, and correlations that will support business growth
Creating and maintaining reports and central dashboards to support data-driven decision-making
Collaborating with stakeholders to establish business goals, metrics, and requirements and then translate these specifics into business analysis solutions
Conducting data quality checks while ensuring data integrity and accuracy across all spectrums before implementing findings
Developing reports, visualizations, and presentations to communicate strategic findings and presenting these insights as recommendations to key stakeholders to aid business decisions
Identifying opportunities for process improvements and optimization based on data insights
Qualifications and Experience:
A Bachelor's degree (or Master's degree) in a field such as [data analytics, statistics, business administration, mathematics, computer science, data science] or a related discipline is preferred
A minimum of 5+ years of experience in data analysis, information technology, or a related field of data management
Work experience with programming languages and tools such as [SQL, Python, R] and highly proficient in Excel
Experience using data visualization tools such as [Tableau, Power BI, QlikView] to create compelling visualizations and reports
Knowledge/Experience handling business intelligence tools such as [Microsoft Power BI, Oracle Business Intelligence, IBM Cognos] to extract and analyze data
Commitment to continuous learning and willingness to stay updated on emerging industry trends, business processes, technologies, and methodologies in the data field
Skills:
Review and Reporting
Good interpersonal skills
Planning and organising skills
Sound business acumen
Effective communication skills
Problem solving abilities
Analytical competence with high numerical ability
The ability to work under pressure
An agile mindset
A strong customer service focus
To be self-motivated and able to work under pressure to tight deadlines
To be able to work as part of a team
Strong analytical skills: You are able to break down complex problems in a data analyst role, analyze data effectively, and derive meaningful insights is key to the role
Attention to detail: You must be meticulous and thorough throughout the data analysis process, ensuring accuracy in reporting and recommendations
Critical thinking: You use strategic thinking to evaluate information objectively and assess alternative solutions to make informed decisions
Effective communication skills: Your ability to convey complex technical terms to non-technical team members is an essential part of the role, communicating findings in a clear and concise manner
Collaboration and teamwork: You're a team player, always willing to work with cross-functional teams, share knowledge, and contribute to collective goals
Problem-solving skills: You can identify and define problems, analyze root causes, and develop innovative solutions based on strategic insights
Project management: You are able to coordinate complex projects beyond the scope of business analytics, ensuring timely roll-out and consistently meeting goals and expectations
Behaviours:
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
Courage - confronts and tackles challenging situations with courage
Decision Quality - consistently makes timely, well-rounded and informed decisions
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About the Team: The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.