Job Description

Job SummarySenior Business Analyst IT - Analyst, Data Management
Cape Town - Western CapeENVIRONMENT:A dynamic Financial Services Group seeks the strong business acumen as a Senior Business Analyst to negotiate and agree on business requirements with the project sponsors and communicate these to the Development and QA teams, playing a key role in aiding the SPO team to manage projects. You will manage the gathering and analysis of business requirements from users. You will require a suitable tertiary qualification with a BA Certification and at least 7 years work experience with Business Analysis preferably in the Financial Services or Retail industry - and have Software Development Life Cycle experience, including Testing methodologies. You also need advanced facilitation and presentation skills.DUTIES:

• Collaborate with stakeholders to Analyse & Design new and enhanced business processes

• Facilitate requirement workshop, maintain group focus and leads discussion toward stated goals.
• Establish and clarify user requirements and ensure that requirements are accurately specified for projects and change requests.
• Prepare requirements documentation (BRS) and ensure that they are signed-off by the relevant stakeholders.
• Ensure functional specifications are developed to support the business requirements (either developed by this person, or co-ordinate and signoff of these specifications if developed by a vendor).
• Integration with Development teams to ensure effective delivery of user requirements -

• Review and approve system design specifications.
• Ensure that the Development team delivers the solutions according to specification.
• Ensure effective testing

• Ensure the Test team understands the full business requirement before handing over to the Test team.
• Assist the Test team when communicating with external partners and vendors.
• Ensure correct resolution for the defects raised (from opening the defect to closing it).
• Ensure that the critical business scenarios are tested to meet the specifications.
• Once the project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary.
• Ensure effective facilitation of business meetings, ensuring clear decisions are taken and decisions and actions are clearly and accurately minuted.
• Provide end-to-end project co-ordination for mini projects (effective co-ordination of resources and activities to meet agreed timelines for the project).
• Provide effective leadership

• Build effective and confident relationships with stakeholders (business, ICT and vendors).
• Continually seek opportunities to increase customer satisfaction and identify opportunities for business improvement.
• Provide clear and timeous feedback, and effectively manage business expectations.

REQUIREMENTS:Qualifications

• Relevant tertiary qualification.
• Relevant Certification in Business Analysis.

Experience/Skills

• Minimum of 7 years Business Analysis experience.
• Software Development Life Cycle experience, including Testing methodologies.
• Advanced facilitation and presentation skills.
• Experience within an Agile environment.
• Experience in the Financial Services or Retail industry.

Advantageous

• Product knowledge of retail store cards, credit cards, loans, etc.
• Knowledge of Credit systems (Vision Plus, New business acquisition systems, etc.).
• An understanding of application development, database and system design.

ATTRIBUTES:

• Excellent verbal, written and facilitation communication skills.
• Effective relationship management and collaboration skills.
• Analytical with the ability to make good insightful decisions.
• Ability to influence appropriately.
• Attention to detail.
• Deadline driven.

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