Job Description

To assist with the management of service request for data lines, client billing and processing of supplier invoices.
Key Responsibility Areas

The provision and managing of a portfolio of support services to Line Managers;

Provisioning and capacity planning of the SITA Network and Telecommunication infrastructure.

Ensure that measuring and reporting upon the performance of the IT Infrastructure Service processes are in
place and effective.

Ensure that all the service request is maintained and update on a weekly basis.

Reporting and Communication.
Qualifications and ExperienceMinimum: 3-year National Diploma / Degree in Office Administration or in Business Management / NQF level 6.
Certification: ITIL Foundation will be an added advantage.
Experience: 3 - 4 years working experience performing request fulfilment management in a corporate/public sector
organization.
Technical Competencies DescriptionKnowledge of: Computer literacy Numerical PFMA SITA business processes ERP ITSM Computer based knowledge
and experience WAN and LAN knowledge and experience Change Control Management Asset Management SLA
Management Performance Management Financial systems Project registration on ERP systems Communication
Report writing.
Other Special Requirements
N/A
How to applyTo apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1.
Register using your ID and personal information;
2.
Use received one-time pin to complete the registration;
3.
Log in using your username and password;
4.
Click on Employment & Labour;
5.
Click on Recruitment Citizen to create profile, update profile, browse and apply for jobs;Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:1.
Click on Employment & Labour;
2.
Click on Recruitment Citizen
3.
Login using your username and password
4.
Click on Recruitment Citizen to create profile, update profile, browse and apply for jobsFor queries/support or call 080 1414 882CV`s sent to the above email addresses will not be consideredClosing Date: 02 July 2024DisclaimerSITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated
groups.
If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.

Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.

It is the applicant's responsibility to have foreign qualifications evaluated by the South African
Qualifications Authority (SAQA).

Only candidates who meet the requirements should apply.

SITA reserves the right not to make an appointment.

The appointment is subject to getting a positive security clearance, the signing of a balance scorecard
contract, verification of the applicants' documents (Qualifications), and reference checking.

SITA