Contribute to crafting of IT departmental business plan to ensure delivery of focus areas for the year in support of IT strategy
Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets
Provide relevant input into the formalisation of the divisional budget
Manage allocated budget by tracking costs and recommending solutions that meet critical business needs
Provide guidance to the business on best system solution selection to ensure fit to the requirements and meet the future strategic objectives
Stakeholder Relationship Management
Champion Business Analyst services with stakeholders
Observe and be involved in the day-to-day operations to understand the business domain and business needs and requirements of relevant stakeholders
Provide insight regarding BA methodologies and best practices to internal clients to enable a BA presence
Maintain and build relationships with Business Owners to ensure the BA team is consulted and involved in initiatives that may require IT support
Determine business requirements and actively manage key projects to ensure expectations are met
Conduct Business Owner feedback sessions with every milestone phase of a project to inform business of progress, manage Business expectation proactively and measure the effectiveness of Business Process Improvement
Build relationships with other IT teams, like enterprise Architecture. and other key counterparts
Ensure regular engagement (as needed) with all stakeholders to gain visibility and maintain relationships through networks utilising social media, attending and presenting at conferences and training interventions
Build strategic / Industry/ Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions
Meet stakeholder needs accuratley by following the Business Analyst process flow methodology to maintain quality and consistency of service provided
Manage stakeholder relationships by communicating openly and honestly with regards to project status
Process Management
Manage own delivery on multiple and/or complex projects against departmental delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required
Receive request from business to start new project and conduct stakeholder analysis to clearly define the relevant people required for information gathering
Gather supporting information by holding interviews, conducting surveys, running workshops and reviewing existing documents and information
Draft full system requirements plan to detail the activities and outputs
Execute the requirements plan in alignment with Software Development Lifecycle process to ensure compliance
Obtain system project classification by presenting the business requirement to the initiation forum
Conduct a cost and benefit analysis to assess the feasibility of the requirements
Produce a business case study by assessing solution options, considering costing and risks to formulate a recommendation
Support the business sponsor to develop and present the business case
Create the business requirements specification document to confirm clarity of business scope
Create the functional requirements specification document to translate the business requirements into functional requirements
Present functional requirements specification to all stakeholders to validate the requirements and solution
Recommend the most effective course of action after evaluating options against decision criteria
Provide regular feedback and progress to all stakeholders on current projects
Review the technical design specifications to check that all requirements are included
Review the test cases to ensure that it covers all scenarios related to the functional requirements
Assist the development team and testers to perform root cause analysis for any functional defects
Perform adhoc functional testing for quality assurance
Ensure correct utilisation of solution developed by creating user training manuals
Assist business by project co-ordination of deliverables for small initiatives
Proactively or by request identify obstacles to performance relating to process flow and identify opportunities for optimisation
Assist users in being effective by utilizing the new solution productively
Partner with the project manager/lead to contribute to the development of the Senior Business Analysts role and delivery plan (proactively being involved upfront to just confirm the scope of the Senior Business Analyst's end-to-end role in the project to mitigate any risk of misunderstanding of who will be doing what) to ensure a successful solution delivery output
Reduce time spent on projects by elicitation, analysis and optimisation of business requirements
Contribute to BA COE practice development by presenting courses to the team
Minimum requirements Bachelors Degree or Diploma in Information Technology or Engineering Business Analyst Certification from a reputable institution- Preferable Minimum 8 years experience as a Business Analyst
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