Job Description

The Senior Business Analyst is accountable to the ICT Manager of the CDC. The Senior Business Analyst will ensure that IT Systems are optimally facilitating the organisation's evolving business processes. This will be achieved by facilitating business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications as well as mapping to automated systems.



MANDATE

The Senior Business Analyst will be responsible for Business, systems and process analysis within Coega Development Corporation which delivers the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements. The Senior Business Analyst will also coordinate and manage the implementation and/or integration of products or new features for clients including client training.


The Chief Knowledge and Digital Officer ICT, Research and Strategy shall have final authority within the Business Unit on critical HR matters with particular reference to work deployment beyond core functions, employment levels and remuneration, in consultation with the Executive Manager: Corporate Services.



DESCRIPTION

RESPONSIBILITIES AND OBLIGATIONS

The primary responsibility of this role is to perform business process analysis work for the CDC project be they internal or external. Specific duties of the candidate might include non-business process analysis related work at a minimal level. The role will also ensure that the Senior business analyst teams is managed to optimally to deliver Business Analysis and System Analysis services within CDC and clients. Overall duties for senior business analyst work includes but not limited to Overall duties for Senior Business Analyst work includes but not limited to: Perform business analysis work for the CDC; Plans, organises and conducts business process reengineering/improvement projects and related tasks; Consults with functional unit management and other relevant personnel to identify define and document business needs and objectives, current operational procedures, problems, input and output requirements, and review developed systems for better operational effectiveness; Act as a liaison between departmental end-users, Software Developer, System Analysts, consultants and other external department in the analysis, design, configuration, testing and maintenance of respective systems to ensure optimal operational performance; Analyse the feasibility of, and develops requirements for, new systems and enhancements to existing systems while ensuring that the system design fits the needs of the users and the organisation; Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training; Identifies opportunities for improving business processes through information systems and/or non-system driver changes and assists in the preparation of proposals to develop new systems and/or operational changes; Mentors those with less experience through informal channels; Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution; Conduct impact analysis of technology changes on business processes and existing technology; Facilitate collaborative system and data design sessions with the user community, technical architecture resources and development resources. Assist in the development of data models and interface design specifications. Assist in systems and business process support across Business Units. Review and edit requirements, specifications, business processes and recommendations related to proposed solution. Contribute towards business growth by leading transformation towards service and solutions. Ability to develop an understanding of the broader business environment in which they work from an industry, organisation, Business Unit and role perspective Extensive knowledge and use of Software Toolset : MS Visio Focuses on functional and operating efficiency and effectiveness. Ability to adapt to other working styles, organize, lead, and influence others Researches and prepares reports using data from various systems and sources, consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making; Conducts change impact analysis of all developed systems to assess the potential implications of changes and documents business rules, functions and requirements; Conduct System benefits realisation exercise for the CDC on a continual basis; Participate in user acceptance testing and testing of new system functionality to ensure that business requirements gathered initially during project inceptions are addressed; Develops training curriculum and conducts formal training sessions covering assigned systems module; Directs or participates in studies of new and existing systems and special projects to determine feasibility, resolve problems including organizational, procedural, technical research and analysis; Develops relevant business analysis documentations to support efficient business operations. Prepares reports and written findings and recommendations; and monitors changes.

CRITICAL SUCCESS FACTORS

Well-functioning application systems; Effective Change Management; Anticipation and reaction to changes in the business; Updates on the system to ensure business effectiveness; A satisfied customer (internal and external); Integration of different system elements; Ensure that the required services are delivered to required standards;

JOB DIMESNSIONS

To have a good understanding of Business Analysis and System Analysis; Management principles; To have good conceptual and practical Change Management skills; To possess conceptual and practical knowledge of Business Process Improvement; To possess good knowledge of ERP, ECM, CRM, SRM and such-like enterprise-wide systems and their facilitation of Business Processes; To be able to work in a highly dynamic environment; To be able to envision understand the dynamics of change in a business; Ability to analyse and pre-empt systems user needs; Be able to focus on maintenance and knowledge capital for the organisation; Be an Innovator; Have strong planning and control attributes; Attention to detail; Maintain highest integrity in all spheres of work

QUALIFICATIONS & EXPERIENCE

This position requires an individual with a relevant degree/diploma; 5 - 10 years' experience in Business Analysis; Proven experience in a leading role on business transformation projects; 2 years' Management experience 5 years' experience in process mapping Person should have completed formal Business and System Analysis training and formal Change Management training would be useful; The Candidate should have the ability to communicate at all levels of an organisatio

Furthermore, the candidate needs to ensure that:

They are aware of and have access to the CDC SHEMS; They are aware of your responsibilities and duties as laid out in the CDC SHEMS; They are aware that you work in a safe and environmentally friendly manner; They ensure that the company's housekeeping standards are maintained throughout your area of responsibility; They report any unsafe conditions or acts which you cannot rectify yourself to your SHE representative or to the Senior SHE Project Manager as soon as possible; They report all SHE incidents which occur within your area of responsibility promptly and in the correct format; They are totally familiar with your responsibilities in terms of the CDC emergency plan; They communicate to the Senior SHE Project Manager any required changes to the SHEMS prior to implementing these changes; They timeously complete and correctly record any corrective action which needs to be taken in order to rectify a SHE matter; They give full co-operation to, and participate in (as required), the CDC internal and external SHEMS audits They understand their responsibilities with regard to security of information of the CDC.

They have the authority to:


Immediately stop any person(s) on property from committing an unsafe or destructive act or omission;

Take whatever immediate steps you deem necessary to prevent injury or environmental

Additionally, the candidate shall ensure that:

During your period of employment and subsequent thereto, they shall keep confidential and shall not make use of, directly or indirectly, and shall not disclose any of the CDC's trade secrets or confidential information or those of its subsidiary or associate companies or those of other persons who have made disclosures to the CDC under conditions of confidentiality, other than to persons authorised by the those employed by the CDC who are required to know such secrets or to have such information for the purpose of their employment with the CDC. They shall not, without the written permission of the CEO, be directly or indirectly employed for gain in any business or pursuit other than that of the CDC. Such permission will be granted only if the CEO is satisfied that the activity is not in conflict with the CDC's interests, and that the Employee's ability to fulfil his/her duties to the CEO satisfaction will not be impaired. It is conditional that they and/or no immediate relative or member of my household be employed by an organisation in direct competition with the CDC, without the CDC's written approval. The CDC reserves the right to enquire as to the place of employment of my spouse or any member of my household. They will abide by the CDC Code of Conduct and Ethics Policy which seeks to codify the expected ethical behaviour from me, to meet the ideal of good corporate governance.

PACKAGE

Negotiable

Closing date: 25 February 2025

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within one month of submitting your application, please consider it unsuccessful.

All applications must be forwarded to

recruitment@coega.co.za

LOCATION: Gqeberha - Head Office


EMPLOYMENT TYPE: PERMANENT


GRADE: C5