Job Description

Fedics is in search of a Senior Catering Manager to oversee the day-to-day operational management of a Key Account. The successful candidate will be responsible for maintaining a high-quality standard of deliverables in line with site specific SLAs, manage client relations, perform site visits, support and develop the site management. Overall responsibility is to ensure the site is managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices.As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients needs. to find out more about who we are in a nutshell.
Duties & Responsibilities

• To ensure the provision of quality food and service, to the requirements and satisfaction of the company.- This includes all meals, functions and resale items.
• Ensuring correct and timeous completion of all administrative work.
• To ensure that cash-up procedures are strictly adhered to.- To ensure that all monies are banked in accordance with laid-down procedures.
• To ensure that staff records are up to date and kept in accordance with company and statutory requirements.- Hire, train, and schedule catering staff, and be actively involved in the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
• Menu development & costing, marketing functions as they relate to the catering department.- To ensure that hygiene standards comply with company and statutory requirements
• To ensure effective security in all areas under your control.
• To be aware of and respond the needs of your staff, including induction, monitoring performance, coaching and ensuring that appropriate training is affected.
• Carry out On-the-Job Training as requested by the company.- To ensure that regular fire drills are held, evacuation procedures understood and effected.
• To ensure that HACCP and NOSA regulations are adhered to.- To complete and submit all necessary, relevant documentation in the event of fire, theft, burglary or accident.
• To ensure that staff are correctly dressed at all times.- To recruit, interview and manage subordinates complying with company and statutory procedures.
• To practice and be seen to be practising good industrial relations.
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices
• To constantly be aware of the needs of the customer, continuously striving to create the right environment.

• Strong Business Acumen
• Must Enjoy working with people
• Interpersonal skills
• Time Management skills
• Computer Skills
• Honest and reliable
• Attention to detail
• Innovative approach to streamlining systems
• Communication & organisational skills
• Accuracy
• Have good interpersonal and supervisory skills.
• Be able to work irregular hours, on weekends and public holidays.

• Matric and Culinary Tertiary qualifications
• Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems

Tsebo Solutions Group