Job Description

Senior Claims Handler - Cape TownFull job descriptionAn exciting opportunity for a Senior Claims Handler has become available within Administration Plus. We are an underwriting managing Agency specializing in mobile device, motor, pet and digital device insurance. We are fast expanding and looking for a technically savvy, peoples person to join our team in the claims department based in Granger Bay . This position reports to the Claims Manager.Job Purpose: To support the Claims Department through accurate, efficient, and timeous processing claims within various SLAs, SOPS Turnaround times.Qualifications and Competency RequirementsNQF4/Grade 12 CertificateRE5 and FAIS ComplianceInsurance qualification/degree advantageousMinimum 5yrs financial services experienceExperience across multiple insurance lines and class of business advantageous.Intermediate Computer SkillsKey Skills:Accuracy and quality processing and interactionsAdherence to SLA and Company S.O.P terms and conditionsData quality and integrity maintenanceWell versed in Business English (written and verbal)Communicates clearly and reasons logically.Customer Service OrientationRespect and work well with others.Operates as a team player.Conscientious - meets deadlines and pays attention to detail to ensure quality.Displays integrity and honesty.Is meticulous and organizedAble to deal with time pressure and maintain a level head.Needs to take initiative and judgement based on data and logic, within standard operating procedures.Confidence and resolve in ability to make decisions.Time managementJob Type: Full-timeApplication Deadline: 2024/09/13

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