Job Description

Are you passionate about maintaining high standards of cleanliness and hygiene? Do you have the expertise to lead a team and optimize cleaning processes? We are looking for a dedicated Senior Cleaning Manager to oversee and manage all aspects of our cleaning operations.

• In-depth knowledge of cleaning procedures, tech...

POSITION INFO:Are you passionate about maintaining high standards of cleanliness and hygiene? Do you have the expertise to lead a team and optimize cleaning processes? We are looking for a dedicated Senior Cleaning Manager to oversee and manage all aspects of our cleaning operations.

• In-depth knowledge of cleaning procedures, techniques, and best practices.
• Extensive experience in managing and leading a cleaning team in a similar role.
• Strong understanding of health and safety regulations related to cleaning activities.
• Excellent communication and interpersonal skills to interact with staff, customers, vendors, and stakeholders.
• Proficiency in using cleaning equipment, tools, and software applications.
• Strong organizational and time management skills.
• Knowledge of inventory management for cleaning supplies and equipment.
• Previous experience in cleaning or a related field is required.

Person Specifications:

• Leadership and management skills to effectively supervise and motivate a team.
• Strong work ethic and attention to detail.
• Excellent customer service skills and a customer-focused mind-set.
• Ability to work well under pressure and meet deadlines.
• Flexibility and adaptability to handle changing priorities and demands.

• Operational Management: Plan, coordinate, and manage cleaning activities across multiple sites or facilities.
• Standard Implementation: Develop and implement cleaning procedures, standards, and quality control measures.
• Team Leadership: Train, mentor, and supervise cleaning managers and staff, ensuring effective communication and performance management.
• Quality Assurance: Conduct regular inspections to ensure cleanliness, hygiene, and adherence to standards.
• Collaboration: Work with other departments to prioritize cleaning needs and ensure efficient service delivery.
• Inventory Management: Monitor and manage cleaning supplies and equipment, coordinating procurement and stock replenishment.
• Maintenance Coordination: Address maintenance or repair needs related to cleaning equipment and facilities.
• Compliance: Ensure compliance with cleaning procedures, health and safety regulations, and customer requirements.
• Customer Service: Respond promptly and professionally to customer inquiries or complaints related to cleaning services.
• Continuous Improvement: Implement initiatives to optimize cleaning processes, productivity, and customer satisfaction.
• External Management: Oversee the management and supervision of external cleaning contractors or vendors, if applicable.
• Reporting: Prepare and present reports on cleaning operations, performance metrics, and budget utilization.
• Ensure compliance with health and safety regulations and guidelines in all cleaning operations.
• Provide training and awareness to staff on health and safety practices and protocols.
• Regularly assess the work environment to identify and address potential health and safety hazards.

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