We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.About TMF GroupTMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 12,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.Discover the RoleAs a Senior Client Service Manager, you'll take the lead in delivering exceptional service to our global clients, managing a portfolio of accounts, and overseeing client contracts. Your mission is to protect and grow revenue, ensuring performance meets KPIs, handling change requests, and resolving escalations.You'll be the key liaison between global clients and local offices, implementing a strong governance structure to drive quality, accuracy, and timely service delivery, ultimately boosting client satisfaction.Reporting to the Director of Client Service Management, you'll collaborate with diverse teams, including TMF's local Accounting & Tax / Entity Management, Account Directors, and more, to exceed client expectations.There's a clear career path established, and we'll support your development through TMF Business Academy and mentoring.This role can be 100% remote with occasional travel to meet clients.Key Responsibilities
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