Job Description

To supervise, on behalf of various service providers within eThekwini Municipality, the credit
situation regarding outstanding payments of consumer accounts for municipal services rendered.
Key Responsibility AreasSupervises the work process flow and staff.
Refers unresolved disputes on accounts to relevant departments.
Participates in team-based problem solving.
Authorise the following transactions, non-action of printed disconnections, re-connections,
adjustments, "Arrangements to Pay" vouchers and name change on accounts.
Prepares and interprets reports and statistics.
Addresses queries which are of a more complex nature.
Motivates for system changes / improvements.
Authorises the removal of red listed debtors from Credit Bureau data-base.
Attends court proceedings to provide evidence.
Provides legal departments with further particulars for defended matters.
Scrutinises all suspended accounts in order to collect debts from previous owners.
Reviews all applications for extended payment periods i.r.o. overdue accounts.
Obtains personal sureties or guarantees from directors, members or owners of business to
ensure that debts are adequately covered.
Monitors the reviewal of security held for all business accounts.
Submits for approval all applications in excess of stipulated amount to the accountant or
manager
CompetenciesAttention to Detail.
Ethics and Professionalism.
Organisational Awareness.
Accounting.
Financial Reporting.
Use of Technology.
Essential RequirementsDiploma (NQF Level 6) or equivalent in Finance.
Valid motor vehicle driving license.
3 Years relevant experience.
Computer Literacy
Preferred Requirements4 Years relevant experience.
Housing Subsidy Yes
Leave Yes
Medical Aid Yes
Pension Fund Yes
Remuneration R 367 445.64 / R 476 964.12 p.a
13th Cheque Yes
Contact Name HC Finance
Contact Telephone 031 311 1622

eThekwini Municipality