Job Description

Bidvest International Logistics is looking for a Senior Controller that controls procedures to process the flow of cargo from the time that the order is placed on an overseas supplier until the goods are delivered to the Importer. This includes dealing with complex clients and shipments. Includes all operational functions in a specific department /allocated section / at the client's site. This individual must be able to guide and lead colleagues in the shipment process, as well as support the BU Manger with complex query resolution.
Qualifications & ExperienceQualifications:

• Matric / Grade 12 certificate mandatory
• Tertiary education an advantage
• Must be in possession of a valid and unendorsed Code 08 drivers license
• Must have completed relevant freight and logistics course

• A minimum of five (5) years experience within the Clearing and Forwarding Industry

• Forwarding & Clearing of Import cargo in accordance with client requirements
• Receive instructions and documents
• Track allocated cargo
• Expedite cargo with carriers, terminals, depots and other transport operators
• Keep clients informed and handle queries from clients and other stakeholders and departments
• Keep system updated with all communication and documentation received and affected
• Ensure that all disbursements are recorded and recovered
• Initiate claims in respect of lost, damaged or discrepant cargo
• Maximize customer satisfaction through co-operation with allied disciplines
• Identify and take the appropriate mitigating steps to limit all risk issues
• Continual evaluation on cost savings and process improvement
• Ability to work closely with BIL and International Partners from a junior to senior level
• To support the BU Manager in the implement and maintain relevant ISO and operational procedures when required.

• Self-starter with high sense of urgency and responsibility, have the ability to work independently and multi-task
• Critical to this position is a good working knowledge and understanding of global clearing and forwarding and Ocean freight.
• Technical knowledge of the Import process in Ocean freight
• High attention to detail
• Quality control, by ensuring quality and procedure standard are maintained

Bidvest International Logistics