Job Description

Join Lactalis at our offices in Stellenbosch on the challenge role as the Senior Credit Controller. You will be responsible for the management of the Lactalis SA key customers with the purpose of maximising the debtor cash collection performance, and reduce overdue debt whilst minimising any risk of late payment and bad debt.Required Skills

• Grade 12 or Equivalent and further tertiary education will be advantageous.

• Further tertiary education will be advantageous.
• Minimum three years experience in a retail finance environment.
• Working in an FMCG environment would be advantageous.
• Computer Literate (MS Office, Word and Excel).
• Knowledge of BPCS would be advantageous.
• Aptitude for figures and detailed oriented.
• Must be able to work under pressure and able to work effectively and independently.
• Must be a good team player.
• Must be bilingual and have strong communication and telephone skills.

• Controlling of allocated accounts.
• Telephonic debt collections and resolving of queries with key stakeholders.
• Account reconciliation and payment processing.
• Follow-up on outstanding balances (queries).
• Creation and distribution of customer upload files, and excel statements
• Allocation of receipts from customers on a daily basis
• Collection of outstanding invoices including stock and non-stock, continuous communication with customers to resolve queries timeously
• Identify opportunities to improve internal controls.
• Distribution of invoice copies to customers, as requested
• Generation of monthly debtors statements and distribution thereof
• Ensure all credit notes are allocated timeously
• Co-ordination of credit applications and performing of credit checks
• Updating credit limit and monitoring of credit exposure
• Customer address book maintenance
• Follow up on potential bad debts
• Preparation of the customer account reconciliations
• Weekly/Monthly cash flow preparation
• Collating and addressing Internal and external audit requests
• Managing internal and external customer relationships

Lactalis