Job Description

Description :

Senior Data Production Analyst - South Africa - EMEA

Lets be unstoppable together!

Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the worlds leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

About Circana

Circana is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, healthcare, retailers, and media companies to grow their businesses. With the largest collection of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, Circana guides its clients around the world in their quests to remain relevant, connect with consumers and deliver market leading growth.

Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to takerisks, challenge ourselves, reach unprecedented heights and achieve great personal growth.

About the team

The operations team is integral to achieving high levels of customer satisfaction by ensuring there is flawless planning, proactive communication and client engagement Operations deliver services to both Manufacturer & Retail clients, ensuring the highest levels of quality, efficiency & cost control, whilst simultaneously ensuring that services continue to meet the requirements of the marketplace.

Your Responsibilities

Working as part of the data production team you will be responsible for assessing data from different sources, performing gap analyses and processing of POS data as per company standards, following all process steps and ensuring accuracy and
timeliness. Contribute to a culture of excellence across system, processes, standard & communication.

The majority of the work will be undertaken using Excel and proprietary data management tools. The work also involves the
matching of both data values and text, so you will also need to demonstrate that you are both numerate and literate with a strong understanding of South Africa retailer data sources and the local market. Some research using the internet and other online and offline sources will be required. You will therefore need to be resourceful and be able to work your way through multiple data management tasks quickly and efficiently without detailed supervision. This role will work on strategic data standardisation, classification and integration projects and processes for reporting purposes.

Your responsibilities will include:

Operational

• Ensuring that data is received, loaded, maintained, and validated into the IRI systems on time and accurately.
• Onboarding of any data sources (analysis of the raw data, engaging BT/OPS/CPG/Retail, building of loader processes)

• Data query troubleshooting and issue resolution
• Manage workloads across the team and work cover during staff leave.
• Seek out and train best practices to others.
• Able to work extra hours as and when required to ensure deadlines are met.
• Prioritising and effective time management, through a systematic approach to task completion.

Engagement and Deliverables

• Maintain a high level of satisfaction within the team and across other business units such as BT/OPS/CPG/Retail
• Data Management
• Ensure you & your team complies with all the checking processes for the loads and tasks assigned.
• Manage data extracts for retailer vendors
• Assist on retailer data access agreements (data sign offs) processes with internal and retailer stakeholders
• Relationship Management
• Build strong relationship across all departments and regions involved in the delivery of Circana services.
• Act as the single point of contact for the Data Input Team and assist with escalations when required
• Manage expectations
• Regular WIP communication with external Data Agencies
• Ensure all communication is accurate and on time.
• Ensure markets are correctly setup and maintained.
• Manage any raw data changes (reloads, data feed changes, etc)
• Query raw data issues with external Data Agencies and retailers.
• Contribute to the continuous systems and process improvements for loading and onboarding activities.

Training and Development

• Self-Development
• Actively contribute to performance review process
• Organize monthly performance review session
• Attend all identified training sessions
• Demonstrate adopted skills or behaviors following training
• Knowledge of various data loading systems and backend processes
• Development of others
• Contribute to the training and mentoring of more junior team members
• Provide regular monthly performance feedback to team members

Skills and Experience Required

• Tertiary qualifications in Information Technology, Information Management, or similar, or demonstrated equivalent

experience.

• Able to follow data flow end to end
• Proven understanding of database structures and data models
• Have intermediate to advanced MS Excel skills
• SQL and/or Python skills will be advantageous
• Project Management capabilities
• Display self-control and strong interpersonal skills
• Customer focus and deliver results through operational excellence
• Ability to work under pressure to meet deadlines
• Accepts responsibility and accountability for work produced
• Excellent attention to detail and must have a track record of high-quality outcomes (non-negotiable)
• Strong problem-solving skills and a solutions focussed approach
• Be able to quickly and methodically search using a variety of research tools
• Be systematic in your approach to task completion
• High quality communication skills - written and spoken

Performance Goal Setting Guidelines

The What

• Ensure satisfied clients with consistent service delivery ontime, every time.
• All data sources loaded in time with no issues attributable

to the loader.

• Attend all identified training sessions

The How

• Display Circana Behaviours & Integrity at all times
• Inquisitive and able to challenge status quo
• Organised and energetic
• Agile and pragmatic
• Able to drive continuous improvement
• Able to work under pressure

What this means to you when you join Circana

xe2x9exa2 Agile working - You are able to choose where you work on a given day to best deliver your outcomes on that day, be
that at home, in the office, at your clients office, or in the local coffee shop! While Agile - we aim to find at least 3 in
office days a week to enable connectivity, learning and allow SA Employees to not be disrupted by loadshedding.
xe2x9exa2 Flexibility - Agile working facilitates you managing your work around your life when necessary, should you need to get
away early for that weekend away, or start a little early to miss the traffic.
xe2x9exa2 Me Days - We currently have four days over and above our 15 contracted annual leave days and annual closure days.
xe2x9exa2 Growth - You got where you are today by education, determination, and plain hard work. Here at Circana, we aim to
help you build your skills, explore new interests, and work across different functions, clients, and teams. We believe
that every career is a work in progress, and we foster each employees journey, through a diverse set of experiential,
skill-building, and mentorship opportunities to learn from the best and brightest in our business.
xe2x9exa2 Feedback - To do a great job, you need to know what is expected of you. We pledge to do just that through consistent,
timely feedback and coaching to ensure continued growth.
xe2x9exa2 Recognition - In addition to cheering on outstanding work on a project, exceptional client service, or performance over
and above what is expected, we also applaud consistently great performance and initiative in solving problems, as well
as innovation and new ideas. Were also not afraid of PDAs public displays of appreciation as we all celebrate
individual victories as part of our shared success.
xe2x9exa2 Challenge - Challenge and support are of equal importance, and we strive to deliver the right mix of both through line
management, peer to peer relationships and an open-door policy to the leadership team. A career at Circana, as with
life, is what you make it - so if youre looking for challenge, we can absolutely deliver!
xe2x9exa2 Fun -We can promise it will be challenging, rewarding and fun! We aim to work hard and recognise thats only
achievable with some play as well, with all ideas welcome

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

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