Closing Date:24 October 2024Job PurposeDrive the adoption of Nedbank's end-to-end digital go-to-market interface by new and existing clients and provide active client support to the underlying FX sales / service model. Future-proof the business through client retention and growth of wallet-share by improving client experience across the foreign exchange value chain. Proactively acquire and service Global Markets clients and grow Nedbank's FX franchise, generate revenue, and grow the foreign exchange (FX) product offering by providing pricing and risk solutions (linear and derivative) for new and existing clients in line with the Markets business strategy.Job ResponsibilitiesAchieve Nedbank's Global Markets financial targets via on client acquisition, revenue strategy & product offering
Acquisition - identify, research and on-board new clients in line with the FX Sales business model
Proactively engage new and existing clients to identify leads and cross-sell opportunities
Drive the implementation of the Global Journey (CX) initiative and digital go-to-market interface to ensure we continue to evolve and remain relevant in the future
Seek out and ensure corrective actions are implemented to grow and scale digital transactional capability for clients and reduce client pain points across the value chain
Continuously gather client insights to reimagine and influence the organization's digital and client service model
Ensure clients are aware of Nedbank's suite of eChannel platforms
Cross-sell Nedbank's digital offering to all clients. Engagement with internal stakeholders - credit, coverage bankers, legal, regulatory and support
Build on-going client rapport by understanding client needs and providing relevant market and hedging solutions
Develop and implement sales strategy in line with Markets and FX franchise strategy
Manage and report opportunity generation and related performance
Reporting of business growth, opportunities and shortfalls.
Development, marketing and optimization of systems, products, and digital solutions
Regular competitor analysis and identify market trends
Apply relevant risk management policies and procedures to ensure compliance with internal policies, external regulations, and codes of conduct
Personal development and career growth alongside soft and technical skills development
New business initiatives and maintaining the FX franchise competence and relevance via changing market trends and product development
Contribute to a high-performance culture through innovation, agility, collaboration, and empowerment across the GroupEssential QualificationRelevant degreePreferred QualificationRelevant postgraduate degreePreferred CertificationsApplicable Market, Trading and Regulatory Qualifications (RPE, ACI, JSE, FAIS certification)Minimum Experience Level5 to 8 years' experience in sales or trading in a Markets environment with a specialisation in FX and derivativesTechnical / Professional Knowledge
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