Job Description

Job Summary Minimum requirements:

• A minimum of 5 years of proven experience in a debtors or collections environment
• An accredited relevant diploma or bachelor's degree
• Clear ITC record
• Advanced proficiency in Microsoft Word, Excel, and Outlook
• Experience with Great Plains 18 (advantageous)
• Knowledge of credit laws and regulations
• Familiarity with credit risk assessment techniques, collections, and financial analysis
• Ability to develop and implement credit policies and procedures
• Possession of a valid driver's license and own vehicle
• Willingness to visit customers in rural areas and informal settlements

Required attributes:

• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Effective interpersonal skills
• Exceptional numerical aptitude
• Ability to work productively, efficiently, deadline orientated and attention to detail and quality
• Must be resilient and agile
• Must maintain a professional demeanor, be approachable, and focus on customer service
• Capacity to perform effectively in a high-pressure environment

Role and responsibilities:

• Research and evaluate clients' creditworthiness.
• Create credit scoring models to predict risk.
• Approve or reject credit requests based on credibility, potential revenue, and projected losses.
• Negotiate credit terms with clients.
• Monitor payments.
• Maintain records of credit applications.
• Develop, review, and update the company's credit policies.
• Follow up with clients to manage debt settlements and trade agreements.
• Ensure that all credit procedures comply with regulatory standards.
• Provide professional reports to senior management.

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