Job Description

Who are we?Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.What will you do?Job PurposeThe Senior ER & HC Business Partner will work with the leadership team to implement the Human Capital strategy, to ensure that the business executes on the people agenda. The role is responsible for providing guidance on matters relating to company policy and labour relations. Key to the success of the role is the ability to develop strategic partnerships with the business leaders to deliver consistent high-quality HR services with experience in Employee Relations risk mitigation.Key OutcomesSupports leadership team on people issues

• Translates business requirements into effective HC practices delivering people solutions aligned to the objectives for the business area
• Influences leadership around people agenda and issues

Owns talent management for the business area

• Builds leadership competence through coaching and guides line management around people processes
• Implements talent management framework (including succession management)
• Identifies the immediate and long-term talent issues that impact the area and put appropriate plans in place to address
• Agree suitable strategies to ensure talent pipelines are in place at leadership, technical and operational levels to meet the performance and growth objectives of the business area
• Ensures the retention of high performing and high potential employees through the proper management of learning and development opportunities, mentoring, coaching and reward

Manages talent acquisition

• Supports the business with the recruitment and placement of talent.
• Identifies critical and scarce skills for business unit and agree strategies with all relevant COE's (e.g. Talent acquisition, L&D & Total Rewards) to ensure appropriate pipelines over short and longer term.

Helps to shape the culture

• Ensures that values and leadership standards are communicated and understood at all levels in business area
• Helps the business area establish and maintain high levels of employee engagement
• Assists the business to drive participation in employee engagement initiatives and partners with the business to develop solutions to address any engagement concerns

Delivers key HR initiatives as the key interface

• Partners with key stakeholders within business area to ensure that all HC projects are appropriately communicated
• Co-ordinates project integration initiatives into annual plan

Facilitates reward processes

• Supports the leadership during the annual remuneration and employee benefits review process

Drives the transformation agenda

• Supports business in developing their EE plan (including numerical targets and AA actions)
• Facilitates the alignment of business strategy and EE plan
• Ensures execution of all initiatives in line with the BU EE Plan

Key Outcomes Cont'dManages employee relations processes

• Acts as first line of contact for any employee relations matter ensuring all risks are managed within the framework of best practice and all relevant legislation
• To provide an end-to-end case management service with regards to all ER processes to ensure compliance.
• Facilitate, investigate and close out HR related Hotline cases
• Advise and educate management and employees on HC policies and procedures to ensure adherence
• Implement and execute all people processes and practices fairly
• Support, develop and coach line managers to manage employee relations matters
• Monitors ER indicators e.g number of disputes, grievances and recommends corrective action for enhanced ER reporting
• Support HC team on ER matters to minimize risk

Qualifications and Experience

• Degree or Diploma in HR/Law/ Employee Relations related field with 4 to 6 years related experience or qualified by extensive experience.
• A strong understanding of HR legislation and labour law with the ability to apply relevant legislations in the work environment.
• Expert knowledge of the LRA, BCEA, EE and regulations.
• Collective Bargaining Process Knowledge.

Competencies

• Client focus
• Communication (verbal and written)
• Effective analytical and problem-solving skills
• Strong attention to detail and organisational skills
• Conflict management.
• Negotiation and Mediation skills.

Attributes

• Honesty, integrity and respect
• Teamwork
• Can-do attitude
• Performance driven
• Ability to work in a high-paced environment
• Flexibility and adaptability

What will make you successful in this role?Qualification and ExperienceDegree or Diploma with 3 to 5 years human resources experience, or qualified by extensive experience.Knowledge and SkillsHR Consulting and Solutions orientationData analysis and interpretation and trend analysis within complex business environmentBusiness understandingComplex HR SupportPersonal AttributesCourage - Contributing through othersManages complexity - Contributing through othersEnsures accountability - Contributing through othersPlans and aligns - Contributing through othersBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersBeing resilient - Contributing through othersCollaborates - Contributing through othersTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam