Job Description

My client specialize in crafting unforgettable journeys throughout Southern Africa, offering a diverse range of travel experiences, including tailored FIT packages, adventure tours, exclusive female group travel, romantic honeymoons, and more. They are currently seeking a highly skilled Senior Inbound Travel Consultant to join their dynamic team and help them to continue delivering exceptional travel experiences to our clients.QualificationsEssential Requirements:- Grade 12 or equivalent.
- Qualification in Tourism.
- Minimum of 5 years' experience as a Senior Inbound Consultant.
- Exceptional attention to detail and multitasking ability.
- Strong communication skills and ability to work under pressure.
- Willingness to work extended hours during peak seasons and handle emergencies.Experience- Minimum of 5 years' experience as a Senior Inbound Consultant.
- Exceptional attention to detail and multitasking ability.
- Strong communication skills and ability to work under pressure.
- Willingness to work extended hours during peak seasons and handle emergencies.ResponsibilitiesKey Responsibilities:- Develop and arrange comprehensive travel itineraries for both individual and group clients across Southern Africa.
- Conduct detailed assessments of agents' needs to deliver high-quality, tailored services.
- Create and compile imaginative B2B quotations and itineraries.
- Manage rooming lists, release dates, and ensure precise completion of all quotations.
- Maintain effective communication with agents throughout the quotation process and follow up to secure confirmations.
- Issue and manage invoices, ensuring accuracy and adherence to payment terms.
- Negotiate with suppliers to secure competitive rates and ensure compliance with booking and cancellation policies.
- Coordinate with the operations team to manage ground services and ensure timely delivery of finalized itineraries and hotel vouchers.
- Provide regular updates to the Managing Director and address client inquiries promptly.
- Promote products and services to enhance guest experiences and conduct thorough destination research.OtherREF:MMAD29082024-1
melaniejobs@wcp.co.za

West Coast Personnel