Job Description

My client specialize in crafting unforgettable journeys throughout Southern Africa, offering a diverse range of travel experiences, including tailored FIT packages, adventure tours, exclusive female group travel, romantic honeymoons, and more. They are currently seeking a highly skilled Senior Inbound Travel Consultant to join their dynamic team and help them to continue delivering exceptional travel experiences to our clients.Key Responsibilities:- Develop and arrange comprehensive travel itineraries for both individual and group clients across Southern Africa.- Conduct detailed assessments of agents'' needs to deliver high-quality, tailored services.- Create and compile imaginative B2B quotations and itineraries.- Manage rooming lists, release dates, and ensure precise completion of all quotations.- Maintain effective communication with agents throughout the quotation process and follow up to secure confirmations.- Issue and manage invoices, ensuring accuracy and adherence to payment terms.- Negotiate with suppliers to secure competitive rates and ensure compliance with booking and cancellation policies.- Coordinate with the operations team to manage ground services and ensure timely delivery of finalized itineraries and hotel vouchers.- Provide regular updates to the Managing Director and address client inquiries promptly.- Promote products and services to enhance guest experiences and conduct thorough destination research.Essential Requirements:- Grade 12 or equivalent.- Qualification in Tourism.- Minimum of 5 years experience as a Senior Inbound Consultant.- Exceptional attention to detail and multitasking ability.- Strong communication skills and ability to work under pressure.- Willingness to work extended hours during peak seasons and handle emergencies.

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