Job Description

Designation:

Senior Manager: Product and Portfolio

Category:

DStv Media Sales

Level:

Senior

Closing date:

04-Mar-2025

Position Type:

Permanent

Location:

MultiChoice City

:

The Organisation

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We're proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.



By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing exceptional customer experience.



Join Africa's most loved storyteller!

Key Customers

Internal Customers:

Internal stakeholders, channel partners, sales departments, delivery departments, business enablement, advertisers, EBS & Technology, contractors

Location:

South Africa, Johannesburg, Randburg

Purpose of the Position:

To optimize overall business effectiveness through planning & execution of projects & programmes aligned to the business objectives To manage programme & portfolio Management by overseeing the Project, Strategy & Cost Management Office (PSC) function To operationalize organization strategy by supporting the organization through Client, Revenue, People & Tech Strategy implementation To manage revenue through a strong Cost & Revenue strategy for ROI management

Key Performance Objectives

Tasks

Project & ROI Management

Plan & execute projects & programmes aligned to DMS company strategy Manage investment & return on the initiatives Operationalize organization strategy by executing projects across Client, Revenue, People & Tech Strategy

Business Optimization

Provide subject matter expertise in process management and system enhancements Provide world-class solutions to enable the business to function optimally Perform gap assessments based on benchmarks, leading practice and best-in-class competitors Execute Client & Revenue optimization Strategies Execute People Strategy

Cross-functional leadership & Stakeholder Management

Establish and lead strong cross-functional teams to implement optimisation initiatives Actively manage stakeholder expectations across DMS in terms of delivery timelines Build strong relationships with key stakeholders in DMS, Connected Video, GE, SuperSport and EBS Manage the allocated functional budget Develop business improvement KPIs per initiative Establish and lead strong cross functional teams to implement innovation and optimization initiatives Actively manage stakeholder expectations across DMS in terms of delivery timelines and system functionality Build strong relationships with key stakeholders in DMS, Connected Video, and EBS, BTD, etc. Manage relationships with any third party technology and systems suppliers Collaborate, champion and enable effective leadership and synergistic cross-functional working relationships Manage the allocated functional budget Develop business improvement, optimization and innovation KPIs per initiative Set up an evaluation criterion consisting of key financial and non-financial metrics to shortlist innovative ideas that should be developed for short term tactical gains or long term strategic advantages

People Management

Lead the recruitment and retention of the best talent and drive a culture of continuous improvement Develop a high performing team by embedding formal performance development and informal coaching Encourage frequent knowledge sharing between team members Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed Review and update the department's organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member

Qualifications

Post-graduate degree in Administration, Strategy or Engineering Relevant Qualification in Accounts, Planning & Finance management, Project Management, Product Lidecycle Management

Experience

10-12 years of overall business experience in strategy, planning & accounts management 6-7 yrs relevant experience in planning, executing & managing ROI projects & programmes, change management & product lifecycle management. Experience in managing cost & budget planning and implementation of related projects Experience in managing client relationships with internal & external stakeholders Experience working on adhoc assignments which requires demands travelling in a high-pressure environment Strong understanding of Data & Analytics pertaining to al the areas within business Demonstrated delivery of projects and proven record of implementing solutions in a large-scale organization Experience working in a high-pressure environment with challenging stakeholders

Behavioural Competencies

Relationship Building Accountability Conflict Resolution Decision Making Coaching Persuading and Influencing

Technical Competencies

Strategy & Planning Execution Financial & Accounts Management Risk Management Project Management Presentation Skills Process engineering SLA Management Audience measurement metrics * Data driven approach