Job Description

Qualifications:

• Matric qualification
• Tertiary qualification (Computer Science or IT related)
• Certifications CCNA, CCNP, JNCIA
• Valid Drivers License and own vehicle

Experience:

• Must have professional OME certification, working knowledge and experience of 5+ years
• Solid background in network administration and architecture
• In-depth understanding of TCPIP and the network stack: IPv6, IPv4, routing protocols (e.g. BGP, OSPF), Q-in-Q
• Experience with network diagnostic, monitoring and analysis tools (NMS)
• Solid understanding of network operating systems (JUNOS, Cisco IOS, Mikrotik)
• Must be able to communicate at a business level with IT Directors, IT staff and general users from our client base
• Industry-related experience as a Senior Network Engineer
• Have working practical knowledge of Data Centre Environments
• Have ISP industry working experience for 5+ years
• Be able to communicate and understand client requirements.

Responsibilities:

• Proactively monitor network performance and integrity
• Improve network performance, capacity and scalability
• Final escalation tier for network engineers
• Configure and install software, servers, routers and other network devices
• Design and deploy functional networks through Pre and After Sales Support
• Product research and development
• Automate tasks and monitor their effectiveness
• Maintain complete technical documentation
• Mentor team members on technical issues
• Liaise with various 3rd parties to ensure call resolution
• Liaise with project management and support teams
• Will be part of an after-hours standby rotation cycle

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