Senior Pharmacy Resource Agent
Durban, ZN, ZA, South Africa
Job Description
Ideal Qualifications:
- Strong foundation in math (calculating day supply and converting between topi-click sizes)
- Exceptional attention to detail
- Thorough and investigative
- Ability to handle multiple tasks and prioritize effectively
- Strong organizational skills and the ability to maintain accurate records
- Verbal and written communication skills
- Familiar with both Excel spreadsheets and Google applications
- Quick learner
Key Responsibilities:
- Working daily reports to ensure medication orders are accurately sent to our partner pharmacies
- Billing and entering prescription orders
- Correcting medication order errors
- Refunding partial and full medication orders
- Investigation of lost packages and medication issues
- Adjusting all facets of a medication order (delivery date, shipping address, medication name, strength, and dose)
- Handling requests from our member support agents, medical liaisons and providers via Google form and chat
- Fielding requests from our partner pharmacies via email and phone
- Daily sms communications and occasional phone calls to our members
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1385766
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, ZN, ZA, South Africa
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EducationNot mentioned