Job Description

.When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.Role Purpose/Business Unit:We are seeking a highly skilled and experienced Senior Physical Security and Investigation Specialist with expertise in investigations, fraud awareness, physical and travel security, to join our dynamic team. The successful candidate will play a key role in ensuring effective results through a consistent approach, and to ensure that Vodafone and Vodacom policies and procedures are cascaded consistently and appropriately conformed to by the Vodacom IB markets.Your responsibilities will include:

• Providing oversight and guidance to the markets on how to conduct thorough fraud and physical security risk assessments and develop mitigation strategies.
• Collaborating and sharing knowledge with the local markets on physical security measures and travel security protocols in line with Vodafone and Vodacom Policies.
• Working together and sharing expertise with local markets to identify and investigate fraudulent activities. When necessary, prepare disciplinary documentation and provide testimony at disciplinary hearings.
• Consolidating the various fraud and security awareness initiatives and strategies across all markets. The goal is to positively influence behaviors to mitigate fraud- and security-related threats and risks.
• Conduct periodic reviews of the effectiveness of existing fraud control baselines, detection and prevention measures implemented by the local markets, providing recommendations for enhancements and/ or new approaches to improve accuracy and efficiency.
• Ensuring the sharing of best practices and lessons learned across all local markets.
• Collaborate with regional and global fraud management teams to align fraud oversight practices, share insights, best practices, and promote consistency in fraud prevention and detection approaches.

The ideal candidate for this role will have:

• A three-year bachelor's degree or diploma in a relevant field such as accounting, finance, law, or criminal justice.
• Minimum of five years of professional experience in a field related to fraud detection or prevention or physical security.
• Strong knowledge and understanding of fraud prevention and detection methodologies, techniques, and best practices in the telecommunications services sector.
• Excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actionable recommendations.
• Strong communication and presentation skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Knowledge of the telecommunications sector environment.
• CFE accreditation and financial payments investigation experience will and added advantage

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 07 March 2025.The base location for this role is Midrand, Vodacom Campus.The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.Commitment from VodacomVodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of peoples individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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