Job Description

Who are we?Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.What is the culture like at Sanlam Fintech?

• We have a high autonomy environment where the impact of your work matters.
• Our people work on projects that touch the lives of millions, making a real difference in how people manage their money and plan their lives.
• We encourage curiosity and experimentation, being brave and doing things differently, while also having the security of being part of one of Africa's largest financial services giants.
• We encourage diversity of perspective and thinking, and we celebrate differences.
• We're passionate about nurturing a culture of support, mentorship, care and compassion, where we grow and learn together, professionally and personally.
• We're united by our single goal to do great work that has a positive impact, while having fun doing it!

About the roleWe have a high autonomy environment where the impact of your work matters.Our people work on projects that touch the lives of millions, making a real difference in how people manage their money and plan their lives.We encourage curiosity and experimentation, being brave and doing things differently, while also having the security of being part of one of Africa's largest financial services giants.We encourage diversity of perspective and thinking, and we celebrate differences.We're passionate about nurturing a culture of support, mentorship, care and compassion, where we grow and learn together, professionally and personally.We're united by our single goal to do great work that has a positive impact, while having fun doing it!Sanlam Fintech (SFT) is looking to fill the role of Senior Product Designer, reporting into a Head of Product. As part of the central Digital Product function within SFT, the role will be responsible for leading and designing key parts of the product experience of SFT's digital product stable. Additionally, the role will support the SFT CX Design team in partnering with relevant stakeholders to leverage innovative design outcomes in order to enable client and intermediary engagements and experiences to help our clients to live with confidence, be inspired and assist in guiding them towards their financial aspirations.This role is well positioned to make a major impact on the success of SFT, with impact felt throughout the future of Sanlam Group, as it will own key parts of the digital product experience.What will you do?As a Senior Product Designer, you will be expected to:Craft and Execution

• Use and apply, current and relevant, design methodologies, tools, frameworks, and practices to solve for, and design experiences that enable and support Sanlam's customers.
• Define interactions and services based on relevant business, technical, and design considerations.
• Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions
• Own the UX and Interaction Design deliverables as agreed upon during performance contracting.

Project and Team

• Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques.
• Present, explain and discuss design decisions eloquently, and give design feedback.
• Oversee execution of product design tasks and quality of deliverables as done by other mid and junior product designers, providing guidance and assistance to improve quality of solutions.
• Actively collaborate with UX Architects, Service Designers, BA's, Product Managers and other stakeholders to understand objectives and key business outcomes, user needs and behaviours to inform the design solutioning.
• Actively collaborate with Front End Developers, Product teams, the Design System team, and other relevant stakeholders to ensure that final product code delivery is representative of the most feasible and preferred design solution.

Qualifications and Experience

• At least 5 years of experience in the discipline of Product Design across varied customer personas, business problems, and devices, including mobile.
• Experience working in cross-functional product teams as a product designer, UX designer or comparable role
• Experience designing for financial products and markets

Knowledge and Skills

• Knowledge in driving and applying user-centered design processes and practices to develop new products and services.
• Knowledge of interaction models, flows and wireframes.
• Knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes.
• Understanding of contextual uses for experience maps, user journeys and service blueprints.
• Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
• High dexterity in speed and quality with the tools of your trade.
• Knowledge of and curiosity about technology and its impact on design solutions.
• Knowledge of the process in conducting user research and capturing user insights using qualitative and quantitative methods

Competencies

• Communicates effectively
• Analytical thinking
• Cultivates innovation
• Optimize work processes
• Plans and aligns
• Concern for accuracy
• Customer focus
• Balances stakeholders
• Collaborates
• Drives engagement
• Drives results
• Nimble learning
• Being resilient

Build a successful career with usWe are all about building strong, lasting relationships with our employees. We know that you have hopes for your future and your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam