Job Description

Key Output

Drive the Services Growth Strategy for Mining

Regional PSM and PSSR support and training CAT Support Escalations

BBS Aftermarket projects owner / Lead

Customer satisfaction through implementation of VOC

Product GTM Strategy Development and Deployment

Market research and industry trends understanding & delivery of customer requirements

Marketing and Sales Strategy development

Development and execution of the overall Aftermarket strategy

Key relationship maintained between Marketing, Operations and Principal Suppliers

Facilitate key points within the S&OP process (Forecasting, marketing intelligence, trending etc.)

Develop pricing strategy and grow POPS-C.

Solution development for Mining customers

Market current and new products to potential Southern African customers

Negotiate special pricing on mining, parts, marketing strategies and after sales incentive schemes with Caterpillar.

Manage NPI process for product support

Review price disconnects to negotiate acceptable premiums and assist with closing deals

Big deals lead and opportunity closure, lost sales insights

Effective self-management and performance ownership.

Market analysis and Segmentation of Product Solution Offerings

Regional deep dives: action items, identify gaps by region or territory, and assist with execution of

Actions

Qualification, Experience and Competencies

Engineering qualification (NQF L6 and above) / Advanced Caterpillar-certified earth-moving technician Additional Marketing/ Commercial qualification (advantageous) Product Support or Sales experience

Minimum required experience:


Minimum of five Years' experience in the equipment sales / management environment with solid product knowledge

Minimum required experience:

Managerial / Product knowledge / Business Acumen Understand Mining and Parts business Have sound Caterpillar Product Knowledge. Long term vision and strategic thinking Business development skills and knowledge. Product knowledge, Sound business and financial acumen. Exposure to business planning / budgeting processes. Sound business communication and presentation skills. Advanced MS Office knowledge

Minimum Required Competencies:

Influencing and Negotiation, Problem solving, Analysis Assertiveness (Includes Willingness to challenge and confront) Decisiveness / Action Orientation, Innovation / Creativity Investigative Orientation (Probing/Information seeking) Commercial orientation / Applied Business Numeracy Practical Execution Management (Planning and Organising) Networking / liaison and Customer Service Orientation / Customer Responsiveness Organisational awareness, Mechanical ability * Managerial / Product knowledge / Business Acumen