Job Description

JOB TITLE: Senior Product Manager - TP-LinkAREA: Midrand, Gauteng, South AfricaINDUSTRY: ICT Components and PeripheralsSalary / CTC: R 50 000 - R 58 000 (depending on current earnings, qualifications and experience)Report to: Operations DirectorJob Summary:The successful candidate will be responsible for driving internal TP-Link sales and product processes to achieve targets, acting as a bridge between the internal brand team, the organization's sales teams and the vendor.Key Responsibilities:

• Understand and implement the client's strategy and policies in alignment with product
• Provide product support (PDF Spec Sheets, Web Info, Sales Support, Customer Support-Systems Integrators)
• Produce and review reports and target tracking information
• Engage with all relevant parties at our client and subsidiary companies
• Ensure product pricing and product positioning is relevant and updated
• Assist Sales staff to produce accurate quotations
• Assist stakeholders with product codes, pricelists and costing
• Maintain pricelists on internal systems
• Ensure all stakeholders are aligned
• Provide pre-sales and post-sales support to Sales teams
• Drive sales and orders on active and aging stock strategically
• Manage web page product updates
• Attend weekly Sales meetings and assist in resolving stock issues
• Support the Logistics and Warehouse teams with vendor recalls
• Process sales orders and purchase orders on ERP system from local and international suppliers
• Assist in the operations and usage of the 'order managing process' to maintain service and stock levels
• Manage and track rebates and incentives received from suppliers
• Liaise with suppliers for procure, receive and utilize promotional funds and materials

• Maintain relationships with customers to understand their requirements and incorporate these into the stock forecasting
• Facilitate, organize and provide relevant product training internally and to the different branches
• Keep up-to-date and continuously improve and develop product knowledge
• Stay constantly updated with all developments and trends in the Retail and Consumer market

EXPERIENCE AND KNOWLEDGE:

• A minimum of five years of working experience in a Product Management environment.
• A minimum of 3 years' experience in a Distribution environment
• IT Distribution experience will be an advantage
• Networking knowledge and understanding will be very beneficial
• Must understand the IT market and the specific needs around the different market segments (sub- distributors, select resellers, resellers, and end-users)
• Understanding of product knowledge
• Understand technology roadmaps
• Understand the Logistics/Warehouse process
• Experience working in IT Sales will be an advantage
• Retail experience will be advantageous.
• Business networking skills and experience
• Experience working in a customer service environment

SKILLS AND EDUCATION:

• Matric with mathematics is essential,
• Sales and Marketing tertiary qualification and/or a relevant diploma will be an advantage
• Above average administration skills with attention to detail
• Excel Spreadsheet knowledge in drawing up and utilizing reports (stock management, product reordering, aging stock, etc.)
• Customer service and service quality orientated
• Good time management
• Negotiation skills
• Tactful and diplomatic
• Effective communicator - able to liaise and manage communication between various stakeholders
• Good written communication

PERSONAL ATTRIBUTES AND QUALITIES:

• Good and professional communication skills
• Relationship building skills
• Ability to complete a task with minimum supervision
• Ability to manage stress and work in a high-pressure environment
• Analytical thinker and problem solver
• Must show initiative and take accountability
• Proactive and positive individual
• Planning and organizing skills
• Self-managed
• Attention to detail
• High energy levels
• Patience
• High level of customer service
• Must be able to work under pressure as this is a mission critical product set

COMPLIANCE COMPETENCIES:

• Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual and other requirements as mandated by the Company Code of Conduct
• Keep up to date with changes in applicable compliance obligations, controls and measures relevant to the role

EXTRASTravel Required: NoDriver's License & Vehicle: YesGrooming: Must be well-groomed and present a positive corporate imageLanguages: English

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