Job Description

Purpose & Overall Relevance for the OrganizationThis position is integral to the on-going success of retail internal controls, improving operations by objectively auditing and reporting to functional leads and stakeholders. Ensuring control, risk assurance and governance to retail operational guidances and procedures, striving towards contributing to introduce best practices, control efficiencies and risk remediation. Identification, quantification and communication of risk followed by implementation of strategies to reduce risk (avoidance, reduction). Reduction of Shrinkage (Retail Losses) via process improvement, training, awareness and where needed the investigation. Liaison with appropriate external agencies e.g. law enforcement to support crime reduction. In this role you will also be required to support risk management and internal controls.PP Responsibilities

• To proactively and continuously review, assess and identify risk within the Retail Environment (Direct To Consumer). Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures.

• Conduct retail store compliance audits to ensure adherence/compliance to defined controls, policies and procedures (House of Retail, Inventory Control, Certified Internal Auditor). To analyse/report findings and ensure remediating actions/action plans are followed by Retail Management.

• Review, monitor and manage retail data (shrinkage/cycle counts/stock counts) affecting the P&L of retail stores (Direct To Consumer) and develop, recommend and implement comprehensive countermeasures to eliminate or minimize losses.

• Conduct retail investigations in accordance with relevant professional standards, legal requirements and internal policies and procedures, and complete timely reports/findings to the relevant stake holders utilising the Case Management platform.

• Perform data analysis for Point of Sale high risk transactions (e.g. shrinkage, post void/return & exchange, staff discounts, etc) reviewing data on specific tools to identify exceptions and fraud indicators and initiate reviews / investigations / management reporting.

IC ResponsibilitiesPP specialists will be required to support IC cluster/country leads in execution of allocated ICS/ IC reviews/ related stakeholder initiatives (EM/Global/Cluster/Country) prioritiesPP specialists support ICS testing / CSA control assessments, usage of TM+ to document and manage follow ups on results/ actions with control ownersFocus on knowledge transfer of PP deliverables on reporting, planning and execution to IC cluster/country to ensure consolidated IC & PP cluster/ country reportingCollective stakeholder engagement and relations managementSupport to IC lead with EM IC PP cluster reporting objective tracking and debriefing on cluster updates and progress on deliverablesKPIs: Shrinkage Monitoring, Policy & Process Maintenance, Store Audit Plan Execution, Investigation/Incident Management, Training & Awareness, Risk RemediationKey RelationshipsDirector Internal Control & Profit ProtectionEM Hub IC PP teamFinance DirectorRetail DirectorInventory ControllerRetail District Managers/ Ops/ RBOStore ManagersCluster/Country SLTHR/Compliance/LegalKnowledge, Skills and AbilitiesFunctional: Experience of Risk management, Security or Audit within Retail IndustryExposure in Finance, Investigations, Retail, Law enforcementStrong communication skills and high degree of stakeholder orientationGood understanding of retail structures and processesMS office suite of products Intermediate to advancedExperience of Retail Management Systems Intermediate to advancedRequisite Education and Experience / Minimum QualificationsRelevant university degree or other tertiary related educationFunctional: 3 years professional experience at similar roles or as a store manager

Adidas