Senior Restaurant Manager

Plettenberg Bay, Western Cape, South Africa

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Qualifications:

Competencies:

Leadership - ability to inspire and motivate a diverse team, ensuring everyone works towards common goals
Customer Service - strong focus on delivering exceptional customer experience and handling complaints effectively
Communications - excellent verbal and written communication skills to interact with staff, customers, and suppliers
Financial Acumen - proficiency in managing budgets, controlling costs and maximizing profitability
Problem solving - ability to quickly identify issues and implement effective solutions
Organizational skills - efficiently manage multiple tasks and priorities, ensuring smooth operations
Interpersonal skills - build strong relationships with staff, customers, and stakeholders
Adaptability - flexibility to handle the dynamic and face-paced nature of the restaurant industry
Compliance knowledge - understanding of health, safety and hygiene regulations to ensure compliance

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