Senior Sales Assistant

Midrand, Johannesburg, South Africa

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Qualification

Completion of Matric or National Senior Certificate essential Tertiary qualification a benefit

Requirements

5 Years experience in sales assistance / administration
Strong knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook essential

Duties

Screen customer requests received on email and other communication platforms
Process quotes and orders on the company system (Fincon) timeously
Place orders to the correct warehouse locations and work with our internal teams to ensure efficient processing.
Manage stock allocation to orders and work with the procurement department on incoming orders and stock transfers.
Manage customer expectations relating to stock shortages and delays.
Keep our customers informed with product developments, price updates, and stock levels.
Ensure that orders are invoiced, delivered, and booked by customers within agreed service delivery times (keeping with customer SLA).
Handle any queries that may arise from faulty stock returns in conjunction with our technical team
Communicate with product managers & account managers with regard to stock levels and demand

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