Senior Sales RepresentativeLocation: Cape Town, BeaconvaleIndustry: Engineering and ManufacturingMID455Key Responsibilities:Achieve agreed budgetExpand customer baseExpand product range through new productsCross-Selling within the groupSales Strategy & Target Achievement:Develop and implement sales strategies to meet or exceed sales targets for the company's manufacturing products or solutions.Identify new sales opportunities and customer segments to expand market share.Customer Relationship Management:Build and maintain strong, long-lasting relationships with key customers, including distributors, suppliers, and end-users.Serve as the primary point of contact for high-value accounts, understanding their needs and ensuring satisfaction with products and services.Business Development:Identify and evaluate potential new customers, markets, and opportunities for product expansion.Conduct market research to understand industry trends, customer needs, and competitive offerings.Product Knowledge & Presentations:Maintain in-depth knowledge of the company's manufacturing processes, products, and services.Deliver compelling sales presentations, product demonstrations, and proposals to customers.Negotiations & Contract Management:Lead negotiations on pricing, terms, and agreements with customers, balancing customer satisfaction and profitability.Prepare and manage contracts, ensuring compliance with company policies and legal requirements.Sales Forecasting & Reporting:Monitor sales performance and forecast future sales based on market conditions and customer demand.Provide regular reports and updates on sales activities, pipelines, and results to senior management.Collaboration with Internal Teams:Work closely with production, R&D, and logistics teams to ensure product availability, quality, and delivery timelines meet customer expectations.Communicate customer feedback to internal teams for continuous improvement in products and services.Customer Support & Issue Resolution:Provide post-sales support, addressing any customer issues or complaints promptly to ensure high customer satisfaction.Collaborate with technical support teams to resolve any product-related issues that arise.Training & Mentorship:Provide training and mentorship to junior sales representatives, helping them develop their skills and improve their performance.Share industry knowledge and best practices with the broader sales team.Travel & Client Visits:Frequently travel to meet with clients, attend trade shows, and participate in industry conferences to promote the company's products and stay connected to the market.Qualifications & Skills:Education: Bachelor's degree in business, marketing, engineering, or a related field.Experience: Minimum of 5-10 years of sales experience in the manufacturing or industrial sector, with a proven track record of meeting or exceeding sales targets.Background and understanding of Rubber will be an advantageTechnical Background or technical understandingSales Acumen: Strong sales skills with expertise in closing deals, account management, and customer retention.Communication: Excellent verbal and written communication skills, with the ability to deliver clear and persuasive presentations.Negotiation Skills: Experience in negotiating large contracts, including terms, pricing, and delivery schedules.Technical Understanding: Knowledge of manufacturing processes, technical products, and the ability to understand customer specifications.Problem-Solving: Ability to quickly address and resolve issues to maintain positive client relationships.CRM Tools: Proficiency in Customer Relationship Management (CRM) systems and sales software.Travel Flexibility: Willingness to travel as needed to meet clients and attend industry events.Kindly send detailed CV, Certificates, and ID copy toUse reference number MID455 in email subject line
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