Job Description

• The SNR SAP FICO Support specialist will be responsible for providing second and third level support processes in S/4 HANA to the SAP support centre and to the Regional Financial Controller of Africa, Australia, South America, and Canada.
• Johannesburg, Gauteng, South Africa

Senior SAP FICO Support SpecialistMelrose ArchJohannesburgRef. No. GCA_M004OVERVIEW:- The SNR SAP FICO Support specialist will be responsible for providing second and third level support processes in S/4 HANA to the SAP support centre and to the Regional Financial Controller of Africa, Australia, South America, and Canada.-In addition, responsible for delivering high quality support to provide solutions to all FICO SAP activities based on its experience in SAP FICO configuration and data analysis.KEY RELATIONSHIPS:-SAP Support Project Manager- Lead SAP Support FICO-SAP Global Support team-Copper Commercial Service functions (Global Finance, Transnational services, Vendor management, Compliance, Legal Services and Treasury-Global BPOs and SMEs-Copper IT managementQUALIFICATION & SKILL REQUIREMENTS:Minimum Qualifications:-Matric - National Senior Certificate-Preferred Accounting or IT Degree or Diploma equivalent-SAP Certified-S/4 Hana ExperienceCompetencies:-Strong problem solving and decision-making skills.-Ability to absorb and work under pressure.-Good organisation and co-ordination skills required.-Strong oral and written communication skills and the ability to collaborate effectively with multiple stakeholders across the organisation at all levels.-Ability to adapt to change.-An analytical perception, a structured way of working and an ability to get things done.-Strong experience in both support and implementation environments-Strong client relationship skills with a demonstrated ability to communicate effectively, both verbally and written.-Ability to work under pressure of tight project deadlines.-Strong functional/ technical knowledge across the Financial Stream-Technical: Expert level to guide, develop and influence practice in SAP and S/4 HANA implementations and developments. Requires detailed knowledge of principles and concepts in own area and limited knowledge of related functions.-Leadership: To make a strategic contribution by identifying gaps and issues to provide solutions. Strong experience in both support and implementation environments-Exceptional understanding of accounting, controlling and finance processes-Knowledge of IFRS accounting standards-Confidence and ability to make recommendations for selection of appropriate SAP business processes.-Mining business implementation of SAP-High standard of teamwork-Cross-cultural Communication skillsWork Experience:-10 years of SAP experience plus at least 5 full cycle implementations-S/4 Hana Experience-Demonstrated written and oral English language proficiency. Other languages are an advantage, such as French and SpanishGENERAL ACCOUNTABILITY:-Financial Perspective-Project and Support Tracking and Reporting on deviations.-Project and Support Risk and Issues Management-Logistics and planning coordination.-Operational Perspective-Design, implement and maintain SAP FICO modules using best practices.-Act as the subject matter expert for SAP FICO concepts-Provide second and third level support in SAP FICO area to Site Super User and End Users - financial processes and integration to/from Finance in SAP and Master Data.-Identify gaps and issues and assist with solutions.-Determine complex business requirements (e.g., Functional and Technical, information needs, business processes) through information-gathering sessions.-Analyse information gathered, document business requirements and map to SAP business processes.-Configure FICO solutions - Financial Accounting, AP, AR, Fixed Assets, Cost and Profit Center accounting.-Functionality testing: knowledge of, and ability to use, testing methodologies, processes, and tools, including unit, integration, system, regression, and dry run testing.-Coordinate execution of project and support tasks in functional area.-Provide support for business applications or infrastructure to maintain productivity level.-Identify gaps, issues, and work around solutions.-Involved in on-going SAP global rollout.-Validate the report requirements.-Collaborate closely with Business decision makers and End Users.-Lead and provide Level 3 support to site super users and end users as required.-Provide support to the site finance teams to ensure delivery against performance targets.-Perform system changes and configuration.-Ensure PM and support documentation are kept up to date.-Maintain SAP copper documentation and templates and provide to template owners.-Business user training - refresh business user training at least once in 6 months-Provide ad hoc informal training and upskilling to SMEs on relevant awareness requirements.-Collate and report on Comprehensive Incident management details.-Analyze and implement Process improvements as required.-SAP System monitoring related to Business Processes-Provide and implement SAP FICO bug fix solutions.-Collaborate and engage with global business process owners.-Execute and implement systems upgrades.-Provide support to Master Data Governance (MDG)-Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.-Clear and concise communication with the Regional Financial Controller to ensure there is thorough understanding of the expectations.-Own master data - be part of MDG program. Review quality data time to time.-Be informed of recent developments in the field of SAP FICO and ensure they are reviewed/adopted by the organization.-Collaborate with business decision makers and end users on queries and problem resolution.Please send internal applications to:
https://www.glencore.com/careers/career-opportunitiesApplications Close:
Tuesday, 09 July 2024This vacancy will be filled in line with the Employment Equity Plan of Glencore Copper Africa. By applying for this position, you consent to Glencore collecting, storing, using, destroying, and processing in any other manner personal information for purposes of attending to this advertisement, and/ or all matters relating thereto, including the disclosure to third parties of such personal information for purposes of confirming such personal information. In the event you do not hear from the Company within 21 days after the closing date of applications, please consider your application to have been unsuccessful. The CVs of unsuccessful candidates will not be returned.

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