Job Description

Company DescriptionWho is HelloKindred?HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.Our vision is to make work accessible and peoples lives better. We do this by disrupting traditional employment barriers - connecting ambitious talent to flexible opportunities with trusted brands.Anticipated Contract End Date/Length: October 2024
Work set up: Hybrid (3- 4 days per week in-office)Our client in the advertising, marketing and PR services industry is seeking a Senior Social Community and Content Manager to leverage expertise in working with various clients across multiple industries. The individual must be passionate and should excel in content creation and community management, driving the brand's online presence and engagement. The ideal candidate will be adept at independently managing projects and offering proactive, innovative ideas to elevate social media strategy and community management development.What you will do:

• Develop and build a community in target geographic areas to align with large campaign.
• While building community, drive conversations about specific target campaign.
• Manage and connect with the youth (Gen Z) around specific target campaign awareness.
• Oversee four different social media pages (TikTok, Instagram, YouTube).
• Lead clients projects and daily management - under the supervision of the Social Team Department Head.
• Coordinate various social media projects from briefing to delivery, follow up and planning of projects and campaigns.
• Be responsible for ensuring that all accounts are managed and delivered proficiently this is, and not limited to - content scheduling, reports, response rates.
• Internal management of stakeholders where needed within the account to coordinate the workflow and meet deadlines.
• Be responsible for finding solutions to social media issues that may arise while keeping the line manager informed throughout.
• Adhere to Clients community management guidelines, providing feedback where opportunities to refine and improve are seen.
• Analyse community content and feedback to identify trends, insights, and areas for improvement.
• Stay up-to-date with industry trends and best practices in community management.
• Collaborate with cross functional teams, who may be situated globally.
• Create content and engage with diverse cultures.

Qualifications

• 3 to 5 years experience in social media and community management.
• Comfortable handling and managing relationships.
• Project management knowledge.
• Copywriting for social media.
• Thorough understanding of social media and its intricacies.
• Able to work within a team.
• Ability to work in an agile work environment.
• Excellent level of grammar and punctuation.
• Eye for detail and discipline in processes.
• Competency in content management (the community manager will handle all uploading of content to social platforms).
• Competent and comfortable with Meta Business Manager/Facebook and Instagram environment.
• Competent with Twitter/X environment.
• Not essential, but a bonus if the individual has experience with social media management tools (i.e. Brandwatch or Sprout).
• Understanding of crisis comms management essential.
• Must have innate understanding and interest in popular and Internet culture.
• Demonstrative skill in creative language appropriate for audience engagement.
• Ability to convincingly portray brand tone of voice, and tone of voice that will resonate with Gen Z and younger Millennial groups.
• Ability to react dynamically, confidentially, and independently, and use discernment when interacting with audience.
• Ability to communicate openly about sensitive topics for campaign awareness i.e.) health topics.
• Comfortable working with different cultures and engaging with Gen Z.
• Collaborative spirit, important across the entire agency.

Additional InformationCandidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

HelloKindred