Job Description

Design, planning, acquisition and implementation of all related Server Infrastructure Services. Support and
maintenance of all Server related Infrastructure including hardware and software. Manage the provisioning of all
Server related Infrastructure Services, planning, coordinating, monitoring and controlling to ensure the availability
the services according to the Service Level Agreements. Ensure the resolution of hardware and software, incidents
and service requests according to contracted Agreements Support and maintenance of all Server related
Infrastructure according to prescribed policies, procedures, standards and governance frameworks.
Key Responsibility Areas

• Investigate/confirm/refer/log a call to upgrade the server.
• Rectify the faults affecting the availability of the server.
• Installation of servers
• Implement procedures and standards for Directory Integrated Systems, Servers and related services and monitor

adherence thereof

• Resolution and handling of medium operational Incidents as per SLA incident handling timeframes
• Monitoring of Server and Services Toolsets & Dashboards

Qualifications and Experience
Minimum: Grade 12 plus 3-year IT Diploma / Degree in in Computer Science, or IT/related fields (NQF level 6).
Certification: MCSA or MCSE or MCITP.
Experience: 3 - 5 years' experience as a Server Administrator in the provisioning, support and maintenance and
support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server
infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or
Service Experience in the design, planning, implementation of an Enterprise Server solutions and services.
Technical Competencies DescriptionKnowledge of: Organizational Awareness: IT and Government Industry IT Products and Services Knowledge of:
System performance Server Performance Management knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols.
knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical
and virtualized servers, especially Hyper-V; Understanding of the government regulations Understanding of:
Hardware and software support for client system/solutions, Server & Storage related technologies & related
management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications
ICT Operational Trends Network Operating Systems Project Management NOS/Active Directory/Virtualisation Quality
assurance standards DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies
and concepts Disaster Recovery Virtualisation technologies and concepts Computer and network security principles
Operating System Stack builds (OS Imaging). Service Level Management Technical: Proficiency in maintenance of
Core Server infrastructure and Services (Patch management, Antivirus, DNS, DHCP, Agents etc). Microsoft
administration and related services. Virtualized server designs and support. Server monitoring. Server operating
system rebuilds and restore. Domain controllers rebuild and restore. Communication skills. Verbal Communication.
Writing skills. Reading skills. Reporting. Interpersonal Skills. Honest. Self-Management Skills. Initiative. Integrity.
Self-Actualization. Intellectual Skills. Responsible. Hard working. Team player. Solution oriented. Diligent. Act with
Integrity. Proactive & Decisive. Innovative and Assertive. Information Scanning. Lateral Thinking. Attention to
details. Problem solving, Decision making and analytical skills
How to applyTo apply please log onto the e-Government Portal: and follow the following process
1.
Register using your ID and personal information
2.
Use received one-time pin to complete the registration
3.
Log in using your username and password
4.
Click on Employment & Labour
5.
Click on Recruitment Citizen to create profile, update profile, browse and apply for jobsOr, if candidate has registered on eservices portal, access hen follow the below steps:1.
Click on Employment & Labour
2.
Click on Recruitment Citizen
3.
Login using your username and password
4.
Click on Recruitment Citizen to create profile, update profile, browse and apply for jobs.For queries/support contact 080 1414 882CV`s sent to the above email addresses will not be considered.Closing Date: 04 November 2024DisclaimerSITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan.
Correspondence will be limited to short listed candidates only. Preference will be given to members of designated
groups.

If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.

Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.

It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications
Authority (SAQA).

Only candidates who meet the requirements should apply.

SITA reserves a right not to make an appointment.

Appointment is subject to getting a positive security clearance, the signing of a balance score card contract,
verification of the applicants' documents (Qualifications), and reference checking.

SITA