Job Description

The role will be responsible for leading and managing hosting services and operations, including complete network
services (WAN, LAN), Unified Messaging and Channel Enablement services. In line with the SITA structured
approach, the position will also lead the implementation of unique, critical and transversal government solutions,
ensuring the end-to-end availability of applications, uninterruptable business continuity in the clients environment
and that contractual obligations for the provisioning of services are in place and met.
Key Responsibility Area

Develop plans, policies and procedures for network, hosting, Unified Messaging and Channel Enablement services
implementation strategies and ensure compliance with governance frameworks.

Develop and oversee the maintenance plan for the hosting services in order to ensure technical performance,
availability and stability or sustainability.

Manage the Network (WAN & LAN) unified messaging and channel enablement services operations in the
Province to ensure effective and efficient service delivery.

Customer service: Manage organisational resources to resolve customer issues and to identify root causes while
balancing the financial realities and strategic goals of the company.

Financial and business management.
Qualifications and ExperienceMinimum: 3-4 Year National Diploma / National First Degree in Software Engineering/ Computer Science
/Information Technology or relevant equivalent
Certification: A relevant certification will be an added advantage
Experience: 8 -10 years' experience in the IT Infrastructure field. Experience should include: minimum 5 years'
experience in a management/leadership level/role. Experience in managing analysis, design, development and
support of complex enterprise IT infrastructure solutions. Experience in managing medium to complex IT projects
and or services with multiple internal / external dependencies, management of application support, LAN/WAN
support, desktop support, software maintenance and support, within the corporate/public sector.Technical Competencies DescriptionKnowledge of ICT Charter Understanding of ICT Business Environment and Landscape Experience of Project
Management Government's Technical Operations Hosting Systems and Network Architecture Knowledge of ICT
Infrastructure including Data Centre Management Demonstrated ability to execute results against strategy and
meet critical deadlines. Experience of effective team-working skills; Formulating Technology Strategies and
Architecture Develop strategic relationships Governance and risk management Vendor contract Management
Knowledge of various and relevant legislations Knowledge and experience in interpreting business process
management Knowledge of ERP system implementation.
Other Special Requirements
N/A
How to applyTo apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1.
Register using your ID and personal information;
2.
Use received one-time pin to complete the registration;
3.
Log in using your username and password;
4.
Click on xe2x80x9cEmployment & Labour;
5.
Click on xe2x80x9cRecruitment Citizenxe2x80x9d to create profile, update profile, browse and apply for jobs;Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:1.
Click on xe2x80x9cEmployment & Labour;
2.
Click on xe2x80x9cRecruitment Citizenxe2x80x9d
3.
Login using your username and password
4.
Click on xe2x80x9cRecruitment Citizenxe2x80x9d to create profile, update profile, browse and apply for jobsFor queries/support contact OR call 080 1414 882CV`s sent to the above email addresses will not be consideredClosing Date: 27 September 2024DisclaimerSITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated
groups.xe2x97x8f
If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.
xe2x97x8f
Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.
xe2x97x8f
It is the applicant's responsibility to have foreign qualifications evaluated by the South African
Qualifications Authority (SAQA).
xe2x97x8f
Only candidates who meet the requirements should apply.
xe2x97x8f
SITA reserves the right not to make an appointment.
xe2x97x8f
The appointment is subject to getting a positive security clearance, the signing of a balance scorecard
contract, verification of the applicants' documents (Qualifications), and reference checking.

SITA