Job Description

Role Purpose/Business Unit

• Join the team that's redefining Financial Services. Vodacom Financial Services is seeking a seasoned Senior User Interface Designer to become part of our design team for the Vodapay Super app.
• As a Senior UI Designer, your role will be pivotal in shaping the look, feel, and user interaction across our app. Your designs will touch millions of our users, helping to create intuitive, transformative experiences that change the way people interact with financial services digital offerings.
• We're looking for a creative powerhouse who can transform complex user needs and product requirements into beautifully designed interfaces. You will be in charge of orchestrating an unparalleled online user experience across all our digital platforms. Your role is crucial to our success, driving customer satisfaction and fostering loyalty through your design expertise.
• Our ideal candidate thrives in a fast-paced, collaborative environment and has a deep understanding of user-centered design principles. You will be expected to lead design projects, inspire junior designers, and collaborate effectively with cross-functional teams to bring your designs to fruition.

Your responsibilities will include

• User Experience Strategy and execution
• Execute on overall User Experience strategy and obtain organisational buy-in
• Drive delivery of projects to achieve User Experience business objectives.
• UX and UI design
• Follow the user centered design approach in designing journeys across all digital channels
• Execute all visual design stages from concept to final hand-off with a mobile-first focus
• Establish and promote visual design guidelines, best practices and standards within a broader cross functional team
• Collaborate with team and work directly with developers to implement final design
• User testing and research
• Conduct user testing on new and existing journeys
• Understand our customers' needs through interviews and other research techniques. Use these insights to validate product concepts and inform design decisions
• Channel strategy
• Design the future state of all digital channels with an omni-channel approach
• Conduct competitor reviews and research to inform strategy
• Performance Tracking & Improvement
• Continuous monitoring of performance across the website
• Use these insights to inform design improvements

The ideal candidate for this role will have

Must have technical / professional qualifications:

• Matric is essential
• 3 year Degree/Diploma in one or more of these disciplines :
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Masters in Psychology, Social Sciences advantageous
• Minimum of 5 years industry experience essential in the following:
• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.
• OR
• Matric is essential
• Short courses in one of the following disciplines
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Minimum of 8 years industry experience essential in the following:
• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

.

Competencies:

• Experience working in a collaborative team and working directly with developers for implementation of designs
• Excellent communication (presentation and interpersonal skills )
• Proven UI Design experience through a comprehensive portfolio
• Abreast with latest UI trends, techniques, and technologies
• Research
• Analytical
• Interpersonal
• Facilitation
• Planning and Organising
• Attention to detail
• Energetic

We make an impact by offering:

• Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 December 2023

The base location for this role is Hybrid and Remote

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of peoples individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

Vodafone