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Certified by the Top Employer Institute 2025.Role Purpose/Business Unit:This role is responsible for delivering, maintaining, and optimizing infrastructure, database, and middleware capabilities to support and enable the development and operations of applications and solutions. This role is also responsible for reviewing solution designs; understanding their impact on applications & infrastructure; building and implementing infrastructure and applications, and monitoring, maintaining & supporting the operational environments. In addition, the candidate in this role is responsible for managing incidents and problem management, change management, continuous service improvement, monitoring and alerting, SLA and OLA management.Your responsibilities will include:1. Change, Incident and Problem Management
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