Job Description

Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities areResponsible for administration, the co-ordination, configuration programming, installation, and management of ADvTECH IT architectures and related services with the enterprise.Responsible for administration, building, implementing and supporting system architectures, and for the identification and resolution of high-level hardware and software technical problems and malfunctions related to the network and related servers. Advises team leader in the areas of performance analysis, problem-solving, and infrastructure planning, with the potential to affect the successful execution of business transactions. Ensures a stable performance environment for the business processing system.Participates in various ICT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.Proactively researches and locates the necessary tools and processes to identify and avert troublesome trends as they develop.Ensures a stable performance environment for the business processing system. Participates in various IT projects intended to continually improve/upgrade the system infrastructure. Establishes systems programming standards and documentation requirements. Provides reports and metrics to improve system availability and performance relating to overall systems health, thus providing an holistic management view with recommendations to alleviate or curb any current or prospective issues.Systems & Applications Design and Architecture

• Designs, and implements Systems and Applications changes
• Evaluate new technologies and assess their suitability and cost implications
• Designs, manages and maintains various environments for Systems and Applications
• Ensures adherence to quality assurance steps for systems changes and deployments
• Ensures conformance with SDLC and takes responsibility for the deployments of applications & systems changes to operations. Liaises with various teams to ensure handover procedures to operations are followed
• Ensures maintaining applications & systems architectural standards
• Ensures adherence to release management procedures
• Ensures sufficient capacity planning for applications & systems by liaising with Infrastructure teams to commission resources
• Ensures systems configuration changes are handled without adversely affecting operations
• Systems testing, test planning reporting and Analysis.
• Application testing, test planning reporting and Analysis.
• Provide detailed technical documentation, diagrams and hand guides on all systems and applications.
• Provide detailed troubleshooting and how-to guides on all systems and applications.
• Regularly report on integration progress and challenges to stakeholders.
• Recommend improvements and updates to integration architecture based on performance and feedback.
• Write and maintain code/scripts required for integrations
• Collaborate with vendors to ensure integration solutions meet business requirements.

System & Application Testing and Troubleshooting

• Performs risk assessment for systems and applications
• Creates and reports on procedures for the upkeep of applications/systems/integrations for the optimal operating standard in line with agreed SLAs(Uptime) to facilitate the successful execution of business transactions
• Designs and optimises stable performance environments for the business processing systems, Report and suggest changes to ensure adequate performance and stability.
• Identifies and resolves applications and systems technical problems, Create and analyse metrics to identify system issues ensuring proactive technical maintenance.
• Troubleshoots and assists with the resolution of Major Incidents. Complies with maximum Incident Response procedures.
• Test systems to highlight and mitigate system issues ensuring uptime.
• Creates and documents procedures for the performance analysis on systems to ensure systems maintain acceptable performance levels.
• Analyse systems errors detected, create mediation framework to ensure recurrence is avoided.
• Conduct integration testing to validate data flow and functionality.
• Identify, diagnose, and resolve integration issues

System & Application Compliance and Audit.

• Ensure that data and regulatory compliance is met in regards to laws and data handling
• Implement processes to ensure compliance with these standards.
• Conduct regular compliance reviews and audits.
• Recommend changes to compliance processes to address gaps and improve adherence to standards.
• Recommend system updates and changes based on new regulations or audit findings
• Design and implement system updates and changes based on new regulations or audit findings.

Project Participation

• Participates in various IT projects intended to continually improve/upgrade the systems and applications.
• Assists with the planning for IT and systems projects to ensure optimal delivery and minimal disruption and or downtime.
• Liaises with other teams and team members within AIT to ensure the delivery of- projects on time and within the parameters of best practice set out by AIT and governance.
• Participates in change control and other project-based governance forums to ensure AIT standards are followed and adhered to.
• Compiles project reports to respective stakeholders outlining the status of tasks in a project and report on these in monthly reports

Continuous Improvement
Proactively researches and locates necessary tools and processes to identify and avert systems and applications service depletion. Ensures continuous optimization of systems/ application performance
Establish system KPIs quantify and measure system performance and benchmarks
Ensures continuous optimization of systems performance.
Makes increased contributions by broadening individual skills
Facilitates the implementation of new or enhanced processes
Stays up to date with the latest trends and technologies in system administration and recommends changes and improvements to existing infrastructure
Regularly report on system performance against established KPIs.
Recommend changes to monitoring tools and benchmarks to enhance performance tracking.Education
Certificate / Diploma in IT
MCSE

ADvTECH