Job Description

Overview:The STPM is responsible for the end-to-end delivery of large sized, high complexity projects including technical support & consultancy Responsibilities:Project Closure

• Accountable for measuring the delivery of project objectives and benefits, including Critical Success Factors as defined in the Charter.
• Responsible for facilitating Lessons Learned sessions and collating all the feedback.
• Responsible for prioritising improvements from Lessons Learned and ensuring action owners are assigned and informed.
• Responsible for driving improvements by following up with action owners from the Lessons Learned.
• Accountable for following the appropriate process for closing the project.
• Accountable for communicating project closure to all stakeholders.

Process Improvement

• Continuously evaluates processes while taking into account the overall business objectives. Implements, documents and communicates the process improvement initiatives.

Operationalise (Pre-Go Live, Go Live and Post Go Live)

• Responsible for execution and communication of Deployment Plan (Pre-Go live, Go Live and Post Go live tasks).
• Responsible for arranging training for production teams to allow them to support the product/ project after go-live.
• Responsible for arranging training for operators to allow them to use the product after go-live.
• Responsible for engaging and communicating with external stakeholders.
• Responsible for ensuring resourcing availability for go live monitoring and troubleshooting.

People Management

• Accountable for the line and performance management of a team of technical project managers, ensuring they are aligned with the overall Business Unit Strategies.
• Accountable for establishing the organisation structure, hiring and managing staff.
• Accountable for the delegation of work to the project management team.
• Accountable for coaching and mentoring.

Initiation and Planning

• Accountable for end-to-end project planning and a Project Management Plan - including plans for Scope, Communication, Risk & Issues, Cost and Stakeholder Management.
• Responsible for the Charter and defining and agreeing the high-level scope, milestones and initial risks early in the project.
• Responsible for defining the Project Benefits, Measurements and Critical Success Factors in the Charter.
• Responsible for defining roles and responsibilities for the project team and stakeholders (RACI) in the Charter.
• Responsible for setting up the Project Governance and Systems to effectively manage the project.
• Accountable for creating, implementing and maintaining the Project Schedule and obtaining approval from relevant stakeholders.

Continuous Improvement

• Responsible for agreeing priority improvements identified from project lessons learned and driving these within the Business Unit.
• Responsible for researching new ways of working and recommending delivery efficiency improvements.
• Accountable for defining and implementing project management best practice.
• Accountable for implementing project management knowledge sharing.
• Responsible for facilitating and implementing project and process improvements and efficiencies.

Problem reviews

• Investigating and responding to development queries. This would include ensuring appropriate communication to external stakeholders whilst protecting technical intellectual property.
• Problem investigation, replication, classification and/or providing (IP sensitive) potential solutions.
• Investigation, verification and providing technical feedback for live issues.
• Technical analysis of impacted software system/s and providing potential solutions.
• Establish business impact through technical analysis.

Strategic Planning

• Responsible for working with Business Units to define and prioritise roadmaps.
• Responsible for assisting Business Units with Roadmaps as required.
• Responsible for impact assessing and prioritising roadmap changes in collaboration with Business Units.
• Responsible for keeping roadmaps up to date after changes and communicating as appropriate.
• Responsible for ensuring that Project Objectives and Critical Success Factors are aligned to Business Unit

Environment Maintenance

• Handle environment reprovisions and take full responsibility for Environment Maintenance and configuration (if applicable).
• Environment troubleshooting/analysis.
• Conducting installations (Games, Playcheck and back office).

Benefits Realisation

• Responsible for assisting Business Units in getting any required benefits monitoring and reporting in place.
• Responsible for actively tracking and measuring Project Benefits, including Critical Success Factors.

Executing, Monitoring and Controlling

• Accountable for proactively tracking the end-to-end project schedule and driving corrective action where required.
• Accountable for stakeholder management regarding the project.
• Responsible for proactively managing risks, issues and dependencies on the project.
• Responsible for proactively managing change - including Time, Cost and Scope changes.
• Responsible for executing on the Project Communication Plan and ensuring the relevant stakeholders are kept informed.
• Responsible for tracking project decisions made on the project.
• Responsible for monitoring costs on the project, as required by the Business Unit.
• Responsible for supporting Product Owner in quality product delivery.
• Accountable for project status reporting as defined in a Communication Plan or as required by the Business Unit.

Deployment preparation

• Conducting releases (Games, Playcheck and back office).
• Update game configuration (when necessary).

Qualifications:

• Relevant tertiary qualification BSC / B-comm I Business Diploma (3yrs) / Adv Management Diploma preferable

Experience:

• Mentorship and/or coaching is an advantage
• Experience in the end-to-end delivery of large sized, high complexity projects
• Minimum of 6 years Project Management experience with a minimum of 2 years technical experience
• end-to-end delivery of large sized, high complexity projects
• Understanding of Business Objectives
• Strong Technical Background
• Expert knowledge of the full Software Development Life Cycle (SDLC) or IT Delivery Cycle
• Expert knowledge of software project management

Games Global Operations