Senior Tour Consultant (work From Home)

Cape Town, Western Cape, South Africa

Job Description


IntroductionA well-established Travel and Tour Consultancy is looking for an experienced Senior Tour Consultant to join their dynamic company.Duties & Responsibilities

  • Maintain a good product knowledge (accommodation, activities, transport, routings etc) of South Africa and neighbouring countries
  • Quoting based on clients needs
  • Liaising with agents on requests, bookings, etc.
  • Maintaining good relationships with agents and clients
  • Operate tours (groups series, once-off groups, FIT's, MICE) from start to finish and take responsibility for all aspects of tours, including the accounting side
  • Ensure that all company procedures are followed correctly (incl filing systems, system updates, etc)
  • Understand Lemax, TripClip & Wetu. Train to be fully operational on the quoting and operations system (LEMAX)
  • Understanding and ability to use Google (Gmail, Drive, Sheets, etc)
  • Take initiative and ensure attention to detail
  • Put together Guide Manual and all supporting documentation as well as briefing and debriefing of tourist guides
  • Put together detailed Travel documents with regard to FIT travellers
  • Teamwork and enthusiasm to assist colleagues
  • Contributing to team targets
  • Energetic and have a passion for learning about travel
  • Time management: ability to prioritise, plan and meet deadlines
  • Effective verbal and written communication - internally as well as externally
  • Be professional and offer high service levels at all times
  • Ability to handle pressure and volume - be able to multitask
  • General administration such as filing
  • Solving problems and/or help finding solutions for problems
  • Assist with crisis management
  • Assist with handling of complaints by gathering feedback from suppliers, guides, etc
  • Assist with annual tour series/once-off costings and proposals
Package & RemunerationR 25 000 - R 29 000 CTC pm. (Depending on experience)
  • Establish a home Office Setup & ability to work from home full time
  • Attend meetings and other commitments online and in-person at Cape Town address as and when necessary (including once a month office getogether and twice a year team weekend)

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Job Detail

  • Job Id
    JD1335803
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R25000 - 29000 per month
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned