Job Description

The Travel Department coordinates travel arrangements for Church employees, missionaries, General Authorities and other representatives. Secure travel reservations via air, rail, rental car and hotel throughout the world. Coordinate visa acquisition as needed. Resolve a wide variety of complex travel and/or documentation problems in a responsive and professional manner. Ensure a smooth travel experience for customers.



Plan travel itineraries, utilizing the most cost-efficient means of travel, advising of options available, as well as associated costs. Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. Prepare itineraries, with appropriate detail (restrictions, etc.) and other helpful information for traveler usage. Ensure that the appropriate visa is obtained and documents audited for accuracy, if required. Follow appropriate accounting guidelines in the invoicing, payment and billing of all transactions. Prepare check requisitions for accounting processing. Assists supervisor in training and coaching other travel coordinators. May be assigned to special projects or team assignments. Correspond regularly with consulates, which may include arranging a travelers' personal visit with them. Assist with vendor relationships. Coordinate special events (mission president seminars, area council meetings, area reviews, etc.) May assist and train junior level employees as assigned and take special assignments at the request of the supervisor.

Must be worthy of and have a current valid Temple Recommend.

Qualifications Required:

Bachelor's degree plus 3 years travel industry experience or an equivalent combination of education and experience. Professional and clear verbal and written communication skills. Excellent customer service skills and ability to resolve difficult travel issues. Must be proficient in Microsoft applications. Ability to successfully train, motivate, and lead others. Must be able to work at a high rate of efficiency and take on a large workload including special projects. Looks for process improvement opportunities and leads change. Ability to support after hours phone calls as applicable. * Role model of professional behavior and excellent performance for Travel Coordinators.