Senior Travel Designer Groups And Incentives

Sandton, Johannesburg, South Africa

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Qualification:

Matric certificate with Maths
Tertiary certificate in Travel & Tourism/hospitality.
8-10 years experience at a Senior level.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system. General product knowledge on Southern & East Africa.
Onsite operational experience with incentive and specialist groups in Southern and East Africa.
Logistical and group management experience.
Personal and work travel experience in Southern and East Africa.
Problem solver and good with guest face to face interaction onsite.
Excellent attention to detail.
Creative, organized and good communication skills.
Ability to work under pressure with high accuracy.
Ability to pace oneself and prioritise demands.
Team worker and ability to interface with various departments.
Good follow-up and follow-through skills.
A consistent approach to quality of output, service, and result orientated.
Good administrator and professional in all dealings.
Dedicated to customer satisfaction and want to go the extra mile.
Self-starter with high energy levels.

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